Job description

Skills and Behavioral Competencies

Communication:

• The ability to communicate effectively verbally and in writing with employees and customers at all levels.
• Effective communication with others (co-workers, supervisors, and other departments) through providing and exchanging information.

Professional Skills and Abilities:

• Attention to detail and the ability to analyze results.
• Good understanding of quality control procedures and international, local, and regional standards applicable to the food industry.
• Attention to product details and accuracy of observation to detect any errors or defects that deviate from the agreed standards within the company.
• Ability to handle responsibilities with precision.
• Ability to research, analyze, create data, and statistics.
• Ability to write and explain information and prepare professional reports.
• Commitment to professionalism and objectivity.
• Possession of organizational skills to arrange tasks.
• Ability to apply logical analytical skills.
• Quality and excellence in achieving tasks with results and specified quality standards.
• Optimal interaction with the company's work team and mastery of work while maintaining company property and confidentiality.
• Good knowledge of the company's operations and has alertness and strong observation skills.

Tasks and Responsibilities

• Implementing policies and procedures of the work department according to the requirements of each of the applicable quality systems in the company, governance, and best practices.
• Directly supporting the implementation of policies related to Total Quality Management (TQM) systems in coordination with the direct supervisor.
• Executing all stages of approved departmental work programs and quality initiatives.
• Maintaining and updating the quality management information database for future reference and reporting.
• Using approved electronic systems to manage and improve quality data and information.
• Monitoring departmental Key Performance Indicators (KPIs), tracking achievement rates, and preparing performance reports for the direct supervisor.
• Ensuring quality awareness guidelines, policies, and instructions are properly communicated and displayed in designated areas.
• Monitoring the implementation of quality management policies and procedures in accordance with the latest applicable international standards and requirements.
• Analyzing quality-related data, statistics, and performance indicators and submitting findings to the direct supervisor.
• Identifying and documenting operational non-conformities through Non-Conformance Reports (NCRs).
• Monitoring the implementation of approved corrective and preventive actions related to identified non-conformities.
• Conducting compliance checks to ensure adherence to the company's applicable quality management standards and procedures.
• Supporting departments and production facilities during internal quality audits and following up on audit requirements to ensure compliance.
• Monitoring the company's quality documentation and forms management system to ensure all departments are using the latest approved versions of procedures, policies, and quality forms.
• Monitoring product quality and identifying any defects or deviations from established company standards.
• Preparing and submitting quality-related reports to the direct supervisor, including:
• Quality Control Reports
• Non-Conformance Reports (NCRs)
• Quality Objectives Reports
• KPI Analysis Reports
• Quality Performance Reports
• Other reports related to quality management activities.
• Supporting continuous improvement initiatives by identifying trends, potential risks, and opportunities for improving quality performance.
• Performing any other duties within the scope of the position as assigned by the supervisor.

Required Skills & Competencies

• Good understanding of quality control procedures and international, local, and regional standards applicable to the food industry.
• Strong attention to detail and ability to identify product defects or deviations from established quality standards.
• Strong analytical and logical thinking skills.
• Ability to collect, analyze, and interpret data and statistics.
• Ability to prepare professional reports and clearly communicate technical information.
• Strong organizational and time-management skills.
• High level of accuracy, accountability, and attention to detail.
• Professional, objective, and ethical approach.
• Strong observation and problem-solving skills.
• Good knowledge of company operations and quality requirements.
• Ability to work effectively with different departments and teams.
• Ability to maintain company confidentiality and protect company property.

Language Requirements

• Ability to communicate effectively in Arabic or English, both verbally and in writing.

Educational Qualifications & Experience

Educational Qualifications:

• Bachelor's degree in Science or Engineering, or equivalent.
• Diploma in Science or Engineering.
• Preferably, professional certifications in the following areas:
• Quality Management Systems – ISO 9001 Lead Auditor
• Lean Six Sigma
• Total Quality Management (TQM)
• Environmental Management System (EMS)
• Food Safety Management System – ISO 22000
• FSSC 22000
• ISO 45001
• ISO 14001
• HACCP
• VACCP
• TACCP
• Halal
• GMP

Experience:

• Bachelor's degree: Minimum 5 years of experience in the food manufacturing industry, preferably in a government entity.
• Diploma: Minimum 3 years of experience in the food manufacturing industry, preferably in a government entity.

Skills

Job Summary

Responsible for monitoring and implementing quality management policies and procedures across the company, particularly within food industry operations. The role involves analyzing quality data, monitoring compliance, identifying non-conformities, supporting corrective actions, maintaining quality documentation, and preparing reports to ensure adherence to established quality standards and continuous improvement objectives.

Key Responsibilities

• Implement department policies and procedures in accordance with the company's quality management systems, governance requirements, and best practices.
• Support the implementation and maintenance of Total Quality Management (TQM) systems in coordination with the direct supervisor.
• Execute approved departmental work programs and quality initiatives.
• Maintain and update the quality management information database for future reference and reporting.
• Use approved electronic systems to manage and improve quality data and information.
• Monitor departmental Key Performance Indicators (KPIs), track achievement rates, and prepare performance reports for the direct supervisor.
• Ensure quality awareness guidelines, policies, and instructions are properly communicated and displayed in designated areas.
• Monitor the implementation of quality management policies and procedures in accordance with the latest applicable international standards and requirements.
• Analyze quality-related data, statistics, and performance indicators and submit findings to the direct supervisor.
• Identify and document operational non-conformities through Non-Conformance Reports (NCRs).
• Monitor the implementation of approved corrective and preventive actions related to identified non-conformities.
• Conduct compliance checks to ensure adherence to the company's applicable quality management standards and procedures.
• Support departments and production facilities during internal quality audits and follow up on audit requirements to ensure compliance.
• Monitor the company's quality documentation and forms management system to ensure all departments are using the latest approved versions of procedures, policies, and quality forms.
• Monitor product quality and identify any defects or deviations from established company standards.
• Prepare and submit quality-related reports to the direct supervisor, including:
• Quality Control Reports
• Non-Conformance Reports (NCRs)
• Quality Objectives Reports
• KPI Analysis Reports
• Quality Performance Reports
• Other reports related to quality management activities.
• Support continuous improvement initiatives by identifying trends, potential risks, and opportunities for improving quality performance.
• Perform any other duties within the scope of the position as assigned by the supervisor.

Required Skills & Competencies

• Good understanding of quality control procedures and international, local, and regional standards applicable to the food industry.
• Strong attention to detail and ability to identify product defects or deviations from established quality standards.
• Strong analytical and logical thinking skills.
• Ability to collect, analyze, and interpret data and statistics.
• Ability to prepare professional reports and clearly communicate technical information.
• Strong organizational and time-management skills.
• High level of accuracy, accountability, and attention to detail.
• Professional, objective, and ethical approach.
• Strong observation and problem-solving skills.
• Good knowledge of company operations and quality requirements.
• Ability to work effectively with different departments and teams.
• Ability to maintain company confidentiality and protect company property.

Language Requirements

• Ability to communicate effectively in Arabic or English, both verbally and in writing.

Educational Qualifications & Experience

Educational Qualifications:

• Bachelor's degree in Science or Engineering, or equivalent.
• Diploma in Science or Engineering.
• Preferably, professional certifications in the following areas:
• Quality Management Systems – ISO 9001 Lead Auditor
• Lean Six Sigma
• Total Quality Management (TQM)
• Environmental Management System (EMS)
• Food Safety Management System – ISO 22000
• FSSC 22000
• ISO 45001
• ISO 14001
• HACCP
• VACCP
• TACCP
• Halal
• GMP

Experience:

• Bachelor's degree: Minimum 5 years of experience in the food manufacturing industry, preferably in a government entity.
• Diploma: Minimum 3 years of experience in the food manufacturing industry, preferably in a government entity.