ََََ - الكويت - Al Kuwait Kuwait

توظيف: دوام كامل

Understand the demand of consumers to provide timely service and solutions.
Cater to client queries by providing accurate data using appropriate communication channels.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
Strong phone handling skills and active listening.
Commendable presentation skills to convey important points to the audience effectively.
Ability to multi-task, prioritize, and manage time effectively.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: