Jobs / Customer Service Jobs / Customer Service Representative

Customer Service Representative

ََََ - Kuwait - Al Kuwait Kuwait
ََََ
Employment: Full Time
  • Understand the demand of consumers to provide timely service and solutions.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
  • Strong phone handling skills and active listening.
  • Commendable presentation skills to convey important points to the audience effectively.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Proficient in operating the latest versions of appropriate CRM software and Office Suite.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt