Job description

• Assisting customers in ordering flowers via phone or in-person
• Offering customers suggestions on color schemes, flower arrangements, and design
• Delivering flowers on time or arranging for alternatives
• Cleaning, cutting, and watering flowers and foliage to maintain longevity
• Making traditional birthday flowers, wedding decorations and wreaths to be presented in funeral homes
• Maintaining an inventory of flowers, plants, and gifts
• Purchasing freshest flowers and other decorative supplies from wholesalers and local vendors
• Maintaining the proper condition of decorative tools like wires, shapers, pins, and foam
• Fulfilling last-minute gift requests for wedding proposals or sending sympathy flowers for a grieving family
• Ensuring proper packing of bouquets and other items
• Maintaining an accurate financial record of customer orders
• Regularly changing window displays and in-store collections
• Providing sound expertise to customers about flower handling and maintenance
• Supervising the decoration of event venues and vehicles
• Maintaining cleanliness of the display station
• Hiring and training other staff members
• Arranging and placing orders for seasonal flowers online
• Maintaining a daily record of sales

Skills

• Knowledge of both fresh flowers and artificial flowers design techniques
• Excellent customer service skills and an artistic ability
• Basic know-how of flower arrangement
• An eye for detail and an innovative approach
• Good interpersonal skills
• Knowledge of basic computer skills
• Having a friendly personality