Job description

About the Role

DHL Express Kuwait is looking for a driven ACS Sales Executive to join our Aviation Cargo Sales team in Kuwait. In this role, you'll take ownership of growing our air cargo customer portfolio — winning new business with freight forwarders, consolidators, and logistics providers, while managing and expanding relationships with existing accounts.

You'll work closely with our Capacity Management, Operations, and MENA ACS teams to make sure customer needs are met while maximizing aircraft capacity and profitability. If you know the air cargo world, know how to build lasting client relationships, and want to be part of a global leader in logistics, we'd love to hear from you.

Key Responsibilities

• Develop and execute the ACS sales strategy for Kuwait, aligned with regional and global objectives
• Hit and exceed revenue, volume, yield, and profitability targets
• Identify and win new business with freight forwarders, consolidators, and key cargo customers
• Manage and grow existing accounts through regular engagement, business reviews, and solution-based selling
• Build strong relationships with customers and key decision-makers to drive retention and long-term growth
• Coordinate with Capacity Management, Operations, Gateway, and MENA ACS teams to optimize capacity and commercial opportunities
• Track market trends and competitor activity to shape pricing and commercial strategy
• Prepare and negotiate customer quotations, agreements, and commercial proposals
• Respond promptly and professionally to customer inquiries and service issues
• Maintain accurate sales pipeline, customer records, and forecasting through CRM tools
• Represent DHL ACS at customer visits, industry events, and business development activities
• Manage Days Sales Outstanding (DSO) for your customer portfolio
• Ensure compliance with DHL policies, aviation regulations, and security requirements

What We're Looking For

• Minimum 5 years' experience in air cargo, airline, freight forwarding, aviation logistics, or cargo sales
• A proven track record in business development and account management
• Experience in international logistics, airline cargo, or the express industry is a strong plus
• Strong commercial negotiation, influencing, and relationship management skills
• Solid commercial acumen with good analytical ability
• Excellent verbal and written communication and presentation skills
• Comfortable managing multiple priorities under pressure
• Proficiency in Microsoft Office and CRM systems

Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain, or Aviation Management
• Professional sales or logistics certifications are an advantage

Languages

• Fluent English (written and spoken) required
• Arabic language skills are an advantage

Why DHL

Join the world's leading logistics company and be part of a team that keeps global trade moving. You'll get the platform, network, and support of a true industry leader — with real ownership over your customer portfolio and commercial results.

Interested candidates who meet the above criteria are encouraged to apply with an updated CV.

Skills

1. Experience with sales pipeline management and CRM systems.
2. Skilled in preparing, negotiating, and managing customer quotations, agreements, and commercial proposals.
3. Experience coordinating with capacity management, operations, and gateway teams to optimize commercial outcomes.
4. Established relationships with freight forwarders, consolidators, and logistics providers.
5. Experience contributing to network/capacity optimization initiatives.
6. Arabic language skills (in addition to fluent English).