Job Description

Roles & Responsibilities

The Key Account Manager is accountable for the assigned product portfolio within their territory and is responsible for developing and maintaining strong relationships with key opinion leaders, physicians, and other healthcare professionals. The role focuses on driving patient identification, supporting reimbursement processes, and ensuring patients have timely access to treatment. In addition, the Key Account Manager works closely with medical and allied healthcare professionals to promote the optimal use of Sobi's therapies, providing ongoing scientific and product support while contributing to the achievement of sales objectives and improved patient outcomes.

Key Responsibilities

• Communicate to HCPs Disease state knowledge and awareness
• Act as credible field-based reference in order to effectively introduce and build product and disease awareness
• Key Account Manager (KAM) will partner with and ensure the long-term success of customers.
• KAM will be responsible for developing long-term relationships with a portfolio of assigned customers/accounts including Physicians & Payors, connecting with key business executives and stakeholders.
• Assists in the identification and resolution of issues and opportunities, and communicates proactively to sales and marketing management
• KAM should be focused on a customer centricity approach, being able to deliver the best value proposition for each customer and be able to identify key business questions and define priorities from each account, through the development of account plans.
• KAM should be able to design and implement specific projects at account level and interact with hospital Pharmacies, purchasing departments and management boards.
• Analyse performance for all products in the portfolio, identify growth opportunities and provide solutions to management to face all challenges
• Provide, update, and analyse data related to Sobi portfolio in all accounts at area level such as monthly consumption, forecasted orders, phasing of orders, stocks, etc
• Assure that Sobi products are used in the most effective and efficacious manner
• Liaise with cross functions to develop tactical plans for scaling up products access and ensure products availability
• Liaise with HCPs in order to conduct scientific exchange and support earlier patient identification
• Provide support for evidence-based treatment protocols and pathways
• Identify customers and manage sales promotion of assigned registered products to the target doctors to achieve monthly, quarterly, and annual targets in line with company strategy
• Conduct regular visits and participate in symposiums, congresses, and meetings in order to increase market presence for the company products
• Carry out business related actions in line with the industry code of ethics and in compliance with company policies and procedures
• Develop weekly and monthly visit plans in consultation with the line manager and in compliance with internal sales systems and procedures
• Maintain and update product and competition knowledge to represent Sobi as the leader in rare disease area
• Implement ongoing targeting and profiling of customers
• Liaise with key opinion leaders, get market feedback, and report any relevant information to line manager in line with company procedures and best practice
• Proper reporting and monitoring competition activities & market dynamics
• Enrich continuous collaboration & alignment with Cross-functions in all activities
• Proper planning & time management and high sense of urgency & fast execution of the assigned tasks in our daily work.
• Making decisions in the proper time and taking the lead in initiating the efficient action Plans whenever needed.
• Caring about patients and working together to make Sobi a global leader in getting transformational treatments to people with rare disease and improving their quality of life and saving their lives whenever possible.

Desired Candidate Profile

• Bachelor s degree in a medical field (Pharmacy, Medicine)
• 2-5 years Sales experience in Pharmaceutical Industry within assigned geographical area of responsibility
• Experience in rare diseases field, Hematology, Nephrology, Oncology preferred.
• Microsoft office (Excel, PowerPoint & Word etc.)
• Ability to Manage diversified portfolio and business complexity.
• Proven track record of achievements & demonstrated ability to consistently meet and exceed sales Budget.
• Knowledge of the local health systems and decision-making processes
• Demonstration of Sobi values (Care, Ownership, Urgency, Partnership, Ambition)
• Fluency in written and spoken English & Arabic