Job description

Room Attendant

Are you passionate about creating spotless spaces and memorable stays for our guests? We’re looking for a Room Attendant to join our Housekeeping team. You’ll play a vital role in maintaining the highest standards of cleanliness, comfort, and service in guest rooms, ensuring every stay feels like home.

Every day is different, but you’ll mostly be:

Cleaning and servicing assigned guest rooms to brand standards, including making beds, changing linens, dusting, vacuuming, and replenishing amenities.

Ensuring all rooms are cleaned, inspected, and ready for guest arrival on time.

Reporting any maintenance issues, damage, or lost & found items promptly to the supervisor.

Restocking trolleys and housekeeping supplies at the end of each shift.

Following all health, safety, and hygiene procedures, including the proper use of cleaning chemicals and protective equipment.

Respecting guest privacy and handling their belongings with care and integrity.

Assisting with special cleaning projects, deep cleaning, or public area cleaning as required.

Coordinating with the front office and engineering teams to ensure seamless service.

Upholding IHG’s brand service standards and delivering genuine hospitality in every interaction.

Previous experience in housekeeping within a hotel environment is preferred but not mandatory.

Keen eye for detail, cleanliness, and organization.

Physically fit and able to handle repetitive tasks and a fast-paced environment.

A positive attitude, team spirit, and willingness to learn.

Flexibility to work varied shifts, including weekends and public holidays.

Basic English communication skills; additional languages are a plus.

A supportive and inclusive work environment.

Comprehensive training and opportunities to grow within IHG Hotels & Resorts.

Recognition programs and career development pathways.

Competitive salary and benefits aligned with industry standards.