We are seeking a highly skilled Re-Insurance Claims Manager specializing in Fire and General Accident to join our dynamic team in Al Kuwait. As a pivotal player in the insurance industry, you will be responsible for overseeing and managing the entire reinsurance claims process, ensuring that all claims are handled efficiently and effectively. Your expertise will play a crucial role in maintaining our reputation for excellence and reliability in the insurance sector.

In this role, you will collaborate closely with various stakeholders, including clients, insurance companies, and internal teams, to facilitate the smooth processing of claims. You will be expected to analyze complex claims, assess risks, and make informed decisions that align with company policies and regulatory requirements. Your ability to communicate effectively and build strong relationships will be key in managing expectations and resolving disputes.

Responsibilities:

1. Manage the reinsurance claims process from initiation to resolution, ensuring compliance with regulatory and company standards.
2. Analyze and assess claims for Fire and General Accident, determining the validity and eligibility of claims based on policy provisions.
3. Collaborate with adjusters, underwriters, and legal teams to gather necessary documentation and evidence for claims processing.
4. Develop and implement strategies to improve claims management processes, enhancing efficiency and accuracy.
5. Provide guidance and training to junior staff on claims handling procedures and best practices.
6. Maintain accurate records of all claims activities and prepare detailed reports for management review.
7. Act as a point of contact for clients, addressing inquiries and resolving issues related to claims.
8. Monitor industry trends and changes in regulations to ensure compliance and best practices are upheld.
9. Conduct regular audits of claims files to identify areas for improvement and ensure adherence to company policies.
10. Foster strong relationships with reinsurance partners and stakeholders to facilitate smooth claims transactions.

Preferred Candidate:

1. Proven experience in reinsurance claims management, particularly in Fire and General Accident sectors.
2. Strong analytical skills with the ability to assess complex claims and make sound decisions.
3. Excellent communication and interpersonal skills, capable of building rapport with clients and stakeholders.
4. Detail-oriented with a strong commitment to accuracy and compliance in claims processing.
5. Ability to work independently and manage multiple claims simultaneously under tight deadlines.
6. Proficient in claims management software and Microsoft Office Suite.
7. Strong problem-solving skills with a proactive approach to resolving disputes.
8. Demonstrated leadership capabilities, with experience in mentoring and training junior staff.
9. Knowledge of reinsurance industry standards and regulatory requirements.
10. Ability to adapt to changing environments and embrace new challenges.

Skills

• Claims Management: Expertise in overseeing the entire claims process, ensuring compliance with regulations and company policies, and delivering high-quality service to clients.
• Analytical Skills: Strong ability to analyze complex claims data, assess risks, and make informed decisions based on policy provisions and evidence.
• Communication: Exceptional verbal and written communication skills, essential for liaising with clients, insurance companies, and internal teams effectively.
• Attention to Detail: A meticulous approach to reviewing claims documentation and maintaining accurate records, crucial for compliance and accuracy.
• Problem-Solving: Strong problem-solving capabilities, with a proactive mindset to address issues and disputes in a timely manner.