Attending customers inquires to sell all parts items at hospitable and professional manners, ensure of counter readiness and fulfillment to achieve business revenue objectives. 

• Attend to all customer enquiries, provide product and technical information and parts availability, estimates to satisfy customer needs, upselling and conclude sales in a profitable manner. 
• Prepare parts counter for daily parts sales operations to receive customers, meet external and internal customers demand in line with AABC and Nissan standards (NSSW). 
• Keep records of parts sales estimates and follow up of enquires. 
• Attend to all telephonic enquires to support external enquires. 
• Coordinate parts receipts, binning and stock updates and stores arrangements. 
• Assist in annual inventory and perpetual inventory during stock count.  
• Ensure Customer satisfaction and customer retention and data base and cash customer accounts management. 
• Loss sales data input, new model parts enquiry information gathering and pass on to procurement for demand planning.  
• Attend the duty on time, well-groomed and in the appropriate approved uniform.  
• Ensure name badges are worn whilst on front sales counter duty. 

Skills

Qualification & Experience level:

Intermediate level, High school, Diploma in Automobiles engineering will be added advantage. 

Experience: 

Minimum 3 years in similar position or related to automotive business

Specific Knowledge & Skills

Automotive parts and accessories.  

EPC, PC Skills.  

Bilingual. 

Teamwork and Cooperation. 

Customer focus. 

Communication skills.