To manage and coordinate insurance brokerage operations between clients and insurance companies, ensuring the best possible insurance coverage and terms in compliance with the regulations of the Insurance Regulatory Unit – Kuwait. Main Duties and Responsibilities: 1. Insurance Company Relations • Negotiate with insurance companies to obtain the best rates and terms. • Follow up on policy issuance, renewals, and amendments. • Handle and monitor insurance claims until final settlement. • Maintain strong professional relationships with insurance representatives. 2. Client Service • Provide insurance consultations and assess client needs. • Prepare and compare insurance quotations and recommend the best options. • Ensure customer satisfaction and maintain long-term client relationships. • Support clients throughout the policy lifecycle (issuance, renewal, and claims). 3. Internal Management • Supervise and guide brokerage staff and coordinate daily operations. • Prepare monthly and annual performance and sales reports. • Follow up on premium collections and commission settlements. • Ensure compliance with company policies and internal controls. 4. Compliance and Regulations • Adhere to all laws and regulations set by the Insurance Regulatory Unit in

Kuwait. • Maintain accurate and up-to-date client and policy records. • Ensure timely renewal of company licenses and approvals. • Implement anti–money laundering (AML) and governance policies. 5. Marketing and Business Development • Identify new business opportunities and potential clients. • Develop marketing strategies to expand the client base. • Promote company services through various channels. • Build partnerships and maintain corporate relationships.

Skills

Qualifications and Experience:

• Bachelor’s degree in business administration, Insurance, or Finance.

• 10–15 years of experience in insurance or brokerage field.

• Strong knowledge of insurance products and policies.

• Excellent communication and negotiation skills.

• Proficiency in MS Office and CRM systems.

• Fluency in both Arabic and English.