We are seeking a highly organized and proactive Assistant Operations Manager to join our dynamic team in Kuwait. The ideal candidate will play a pivotal role in supporting the operations of our business, particularly within the hospitality and food and beverage sectors. This position requires a blend of leadership, analytical, and interpersonal skills to help streamline processes and drive operational excellence. The Assistant Operations Manager will work closely with the Operations Manager and other departmental heads to implement strategies that enhance productivity and improve service delivery in a fast-paced environment.

Responsibilities:

1. Assist in the development and implementation of operational policies and procedures that align with the company's goals and the specific demands of the hospitality sector.
2. Monitor daily operations in hospitality and food and beverage services to ensure compliance with company standards and regulations, identifying areas for improvement.
3. Coordinate with various departments, including kitchen and service staff, to facilitate smooth communication and collaboration on operational projects.
4. Analyze operational data and performance metrics specific to food and beverage services to provide insights and recommendations for enhancing efficiency.
5. Support the recruitment, training, and development of team members, focusing on hospitality skills to build a high-performing operations team.
6. Prepare regular reports on operational performance in the hospitality sector and present findings to senior management.
7. Manage inventory and supply chain processes for food and beverage operations to ensure optimal resource allocation and cost management.
8. Assist in budgeting and forecasting to help manage operational costs effectively within the hospitality domain.
9. Engage with clients and stakeholders to understand their needs and enhance service delivery, particularly in food and beverage offerings.
10. Lead special projects aimed at improving operational workflows and enhancing customer satisfaction in hospitality services.

Preferred Candidate:

1. Strong leadership skills with a proven ability to motivate and guide teams towards achieving operational goals in hospitality and food service.
2. Excellent analytical and problem-solving abilities, with a keen eye for detail to ensure high standards of service.
3. Exceptional communication and interpersonal skills to foster positive relationships across all levels of the organization, especially in a customer-facing environment.
4. Proficient in project management methodologies and tools, showcasing the ability to manage multiple projects simultaneously in a busy hospitality setting.
5. Adaptable and flexible, with a willingness to embrace change and drive innovation in the food and beverage sector.
6. Strong organizational skills, capable of prioritizing tasks effectively in a fast-paced hospitality environment.
7. Experience in budget management and financial analysis to support operational decision-making in food and beverage services.
8. Commitment to continuous improvement and operational excellence, particularly in enhancing guest experiences.
9. Proficient in using operational software and tools, with a strong understanding of data analysis relevant to hospitality operations.
10. A background in business support services or related fields, with specific experience in hospitality and food and beverage management, is highly desirable.

Skills

• Leadership Skills: The ability to lead and inspire a team is crucial for an Assistant Operations Manager, particularly in a hospitality context. Strong leadership fosters a collaborative environment and drives team performance towards achieving operational objectives.
• Analytical Skills: Proficiency in analyzing data and performance metrics is essential. This skill enables the candidate to identify trends, make informed decisions, and implement effective improvements in operations, especially in food and beverage services.
• Communication Skills: Excellent verbal and written communication skills are vital for effective collaboration with various stakeholders, including team members, clients, and senior management in a hospitality setting.
• Project Management: Familiarity with project management principles and tools helps in overseeing multiple initiatives, ensuring they are completed on time and within budget, particularly in the fast-paced food and beverage sector.
• Operational Knowledge: A solid understanding of operational processes within the hospitality and food and beverage sectors is necessary to optimize workflows and enhance service delivery.