Responsibilities

• Establishing strong customer relationships.

• Developing proposals to win new business.

• Using Customer Relationship Management (CRM) software to document and track sales opportunities.

• Demonstrating versatility in English written and oral skills to communicate effectively with diverse audiences, including employees, managers, technical and non-technical customers, and potential customers.

• Assist Director/Management with development of team goals and providing team support.

Requirements

• Four (4) or more years of successful experience as an Account Manager, or in other sales/customer service role.

• Advanced knowledge of the local government entities in Kuwait market, as well as the technology trends and the ability to translate this into solutions for customers.

• Knowledge of industry fiscal year, budgeting, and procurement cycles.

• Solid knowledge in sales techniques, mechanism, and best practices. 

• Solid knowledge in customers services and types and relationship management. 

• Basic knowledge of GIS concepts and ESRI key products & services preferred. 

• Demonstrated leadership experience.

• Able to communicate technical concepts to non-technical personnel.

Education

• Degree in Business, Computer Information Systems or related field or equivalent experience may be considered.

Skills

• Expert visual storyteller and negotiator across all levels of an organization.

• Working effectively in a team setting.

• Working proficiency of company standards, MS Windows and associated office productivity software tools (Word, Excel, PowerPoint, etc.)

• Sense of urgency necessary to meet goals, objectives, and deadlines.

• Excellent written, verbal and presentation skills.

• Read, write and speak Arabic and English languages freely.