Director of Operations

DIRECTOR OF OPERATIONS


EXPANDING RESTAURANT OPERATOR

FULL BUSINESS MANAGEMENT EXPERIENCE IS ESSENTIAL

BASED IN KUWAIT


Food People have partnered with an expanding restaurant operator in their search for a Director of Operations. As Director of Operations you will have responsibility for the full business management including P&L responsibility. You will be leading the business on a daily basis and will report directly into the CEO. The role will be responsible for driving profitability and service as well as delivering the growth strategy set out.


KEY RESPONSIBILITIES


  • Take full business management responsibility as well as full operational P&L management.
  • Identify/mentor, train and coach the leadership team to execute initiatives that produce consistently high levels of performance and service.
  • Ensure that customer satisfaction is kept to the highest level and that operating standards are effectively measured.
  • Ensure that all restaurants successfully execute local store marketing and national promotions as well as new products and processes.
  • Implement best practice and remove any bottlenecks in the restaurants, maximising efficiency across all outlets.
  • Proactively identify business opportunities, emerging trends and stay relevant to customer expectations.
  • Manage all departments including Operations, Finance, Supply Chain and HR.
  • Demonstrate ability to manage labour cost, productivity and efficiency.
  • Establish strong networks, stay up-to-date with market developments and proactively take action to carry the business and brands to greater heights.


KEY INGREDIENTS


  • Experience operating in a multi-branded restaurant group is essential.
  • Experience working with international brands is advantageous.
  • Experience and background in handling full business P&L is essential.
  • Excellent interpersonal and communication skills.
  • Ability to work in a high-volume, fast-paced environment.
  • Must be prepared to be a hands-on leader and able to work in a dynamic business.
  • Experience creating, implementing and training SOP’s.


Please note, only candidates with relevant experience will be contacted to discuss the position in more detail

تاريخ النشر: اليوم
الناشر: LinkedIn
تاريخ النشر: اليوم
الناشر: LinkedIn