Maintenance Administrator

Job Purpose

Americana Maintenance team is responsible for the Total Facilities Management of 2000 F&B stores, offices, commissaries, malls and other properties throughout the region. The administrator will work closely with the Maintenance Manager to manage the Reactive & Preventive Maintenance Administrative tasks; AMC (Internal & External) Management.


Key Responsibilities

Projects and Project Handover

NSO & Remodel:

  • Review, obtain and save the documents as per checklist
  • Coordinate with Projects and Maintenance supervisor for site inspection and takeover
  • For 2021 & 2022 NSO
  • Energy Checklist
  • Asset Register
  • Snag list, Warranties
  • Upload in Service Max

Off Premises Projects:

  • Coordinating with Supplier, Operations and Field teams to track the project status
  • Prepare brand wise report on delivered equipment and share the same with management
  • Schedule/Conduct weekly meetings with AC contractor and supervisors to track and monitor the progress of ongoing AC retrofit projects
  • Prepare reports on project completion and progress and share the tracker with Ops and Maintenance management


Tracker Management

  • AMC Implementation summary tracker management
  • Verify the country manager is updating the tracker and submitting report
  • Status & Monthly Objective Review tracker management management
  • Inventory Management summary tracker management


CAPEX - Kitchen Equipment's

  • Monitor warranty calls, analyze route cause of breakdown, warranty service provider performance, and share the performance report to the procurement/stakeholders to highlight any concerns
  • Highlight operational misuse wherever necessary and ensure actions are taken accordingly
  • Prepare CAPEX budget sheet
  • Coordinate with supervisors to schedule look and feel store visits during budget time and prepare list of complete CAPEX jobs (AC, Equipment, Décor, Signage etc) required for 2024.


Administration

  • Implementation of SOP
  • Schedule Weekly & Monthly Meetings with Internal Team, AMC vendors & operations
  • Weekly, Monthly Business Review Report - Maintenance
  • Monthly Business Review Report - Operations
  • Schedule meetings with external and internal stakeholders whenever necessary
  • General administration tasks of creating presentations for BRMs, quarterly reviews, additional business cases


Field Team SLA

  • 90 % OF SLA for RM jobs
  • Support our stores through maintenance services by:
  • Responding to work order requests with a success rate of 90%
  • Ensure our teams are productive with minimum 10 jobs per day per technician
  • Root cause each month the 10 assets generating the most work & sign off review.
  • Ensure no critical kitchen equipment is off-sale more than 24hrs awaiting spare part


Qualifications & Experience

  • Engineering Graduate or Equivalent
  • Minimum of three years applicable administrative work experience in facilities, construction, maintenance, MEP, HVAC operations and Management
  • Good communication, time, and stakeholder management skills


Knowledge & Skills

  • Working knowledge of any field maintenance system
  • Expert in Preventative Maintenance approach to engineering
  • Ability to lead
  • Knowledge of Health, Safety and Legal Compliance regulations
  • Must possess a positive attitude, work well with stakeholders inside and outside the department and have good oral and written communication skills in English. Arabic language is a plus.
  • Must be a self-motivated, independent worker who can take limited direction while making good decisions in the workplace
تاريخ النشر: اليوم
الناشر: LinkedIn
تاريخ النشر: اليوم
الناشر: LinkedIn