Job Description:

Customer Service:

• Greet and engage customers in a friendly and professional manner.
• Assist customers in finding products that meet their needs and want.
• Provide detailed product information, including features, benefits, and Advantages.
• Handle customer inquiries, complaints, and returns in a positive and efficient manner.

Sales and Target Achievement:

• sales by understanding and proactively promoting the latest fashion trends and products.
• Meet or exceed individual and store sales targets and KPIs.
• Upsell and cross sell to maximize sales opportunities.

Product Knowledge:

• Stay updated on product knowledge, including new arrivals, promotions, and sales.
• Share product information and recommendations with customers to show their shopping experience.

Visual Merchandising:

• Assist in the visual merchandising of the store, ensuring that displays are attractive, organized, and aligned with brand standards.
• Maintain store cleanliness and organization, including stocking shelves, arranging displays, and managing inventory.

Team:

• Work collaboratively with team members to achieve store objectives.
• Participate in team meetings and contribute to a positive work environment.

Cash Handling and Transactions:

• Process sales transactions accurately and efficiently using the POS system.
• Handle cash, credit, and debit card payments responsibly.
• Ensure that all transactions are completed in accordance with company policies.

Inventory Management:

• Conduct regular stock counts and report any discrepancies.

Compliance and Security:

• company policies, procedures, and guidelines.