• Deal with the organization's telephonic conversations with utmost diligence and punctuality.
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• provide information to the customer about our products and create lead using proper lead type.
• Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
• Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
• Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
• coordinate with the drivers
• register customer order.
• track customer's orders
• register complaints and track it.
• requires steady internet.
• Computer is mandatory.
• Duty is 6 hours (3:00 PM until 9:PM).
• salary $150/month.

Skills

• Previous experience in a customer support role.
• Good command of verbal communication skills to intrigue the listener and provide accurate information.
• Ability to multi-task.
• Strong command of handling relevant computer operation activities to boost overall work productivity.
• Polished convincing and negotiations skills.
• Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
• understand Kuwaiti dialect.