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AIU
Kuwait - Capital Governorate (Kuwait)
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<p><span>Full Professor / Associate Professor / Assistant Professor of English</span></p><br>
<p><span>Classification:</span> Academic Affairs</p><br>
<p><span>Reports To:</span> Dean of School of Arts and Sciences</p><br> <p><span>About The American International University</span></p><br>
<p>American International University (AIU) is a private institution in Kuwait, founded in 2019, offering undergraduate programmes in Engineering and Computing, Architecture and Design, Business, Arts and Sciences, and Education, delivered in English on the American model of higher education. AIU serves a community of more than 3,000 students and is implementing the RISE Strategy 2026–2030, a five-year institutional transformation anchored in research development, WSCUC international accreditation, student success, employability, and community engagement.</p><br> <p>For more information, visit: www.aiu.edu.kw</p><br> <p><span>School of Arts and Sciences Profile</span></p><br>
<p>The School of Arts and Sciences at the American International University in Kuwait comprises disciplines in Chemistry, Biotechnology, Physics, Mathematics, English Literature, Humanities, and Education.</p><br>
<p>The school offers a broad interdisciplinary foundation in the natural sciences, mathematics, humanities, and education, equipping students with critical thinking, analytical, communication, and research skills essential for academic and professional success.</p><br> <p><span>Position Overview:<br></span>The School of Arts and Sciences invites applications for a full-time faculty position in English at the rank of Full Professor, Associate Professor, or Assistant Professor, depending on qualifications and experience. The successful candidate will demonstrate excellence in teaching English, English and American Literature, and related humanities courses; maintain an active research and/or creative practice profile; and engage with contemporary technologies and pedagogical methodologies. The appointee will contribute to undergraduate education, curriculum development, student mentorship, and institutional service within a collaborative and multicultural academic environment.</p><br> <p><span>Key Responsibilities</span></p><br> <p><span>Teaching and Curriculum Development</span></p><br>
<ul>
<li>Deliver innovative undergraduate courses in English and related subjects, teaching up to four courses (12 credit hours) per semester.</li>
<li>Contribute to curriculum development through the design and revision of syllabi for new and existing courses.</li>
<li>Innovate teaching practices by developing and implementing interactive student-oriented, inclusive pedagogical strategies and instructional methods.</li>
<li>Integrate emerging technologies, including AI-assisted tools and interactive learning platforms, into teaching and curriculum design.</li>
<li>Supervise senior projects and provide academic guidance to students.</li>
<li>Maintain rigorous assessment standards in accordance with current best practices and institutional guidelines.</li>
</ul> <p><span>Research and Scholarship</span></p><br>
<ul>
<li>Maintain an active research agenda in English, Literature, and related fields.</li>
<li>Publish in peer-reviewed journals and present scholarly work at national and international conferences.</li>
<li>Engage in interdisciplinary research projects and pursue external funding opportunities where appropriate.</li>
<li>Contribute to strengthening the school’s academic reputation and professional profile.</li>
</ul> <p><span>Service and Institutional Engagement</span></p><br>
<ul>
<li>Participate actively in departmental, school, and university committees.</li>
<li>Support program assessment, accreditation processes, quality assurance initiatives, and related documentation.</li>
<li>Participate in student recruitment, outreach activities, and community engagement initiatives.</li>
<li>Provide academic advising and mentorship to students.</li>
<li>Foster a culture of diversity, equity, inclusion, and mutual respect within the academic community.</li>
<li>Contribute actively to the intellectual and cultural development of AIU’s academic community.</li>
</ul> <p><span>Required Qualifications</span></p><br>
<ul>
<li>PhD in English, English Literature, American Literature, or a closely related field.</li>
<li>Minimum of three years of university-level teaching experience in a degree-granting program at a reputable institution.</li>
<li>Strong familiarity with modern teaching methodologies, interactive pedagogy, student-centered learning, and inclusive educational practices.</li>
<li>Demonstrated commitment to innovation in teaching and continuous professional development.</li>
<li>Evidence of a dynamic and adaptable approach to instructional practice.</li>
<li>Active engagement in research projects and academic conferences.</li>
<li>Evidence of peer-reviewed scholarly publications.</li>
<li>Excellent written and oral communication skills in English.</li>
<li>Experience working effectively in multicultural academic environments.</li>
<li>Demonstrated adaptability to diverse cultural norms and expectations.</li>
</ul> <p><span>Preferred Qualifications</span></p><br>
<ul>
<li>Exceptional interpersonal and communication skills, with a collaborative approach to teaching and research.</li>
<li>Ability to integrate diverse cultural and ethical perspectives into the curriculum.</li>
<li>Commitment to fostering an inclusive, multicultural academic environment that engages a diverse student body.</li>
<li>Strong organizational skills and adaptability to meet the evolving needs of the university.</li>
</ul> <p><span>How to Apply</span></p><br>
<p>Interested candidates should visit the Job Opportunities section on our website and submit a resume and cover letter via: https://aiu.edu.kw/careers/jobs</p><br> <p>Applications will be reviewed on a rolling basis until the position is filled. The successful candidate is expected to commence employment in the Spring Semester 2027.</p><br> </div>
Deloitte Middle East
Kuwait - Capital Governorate (Kuwait)
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<p><b>Position Summary </b></p><br> <p>About Deloitte: When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award. </p><br> <p><b>Our Purpose </b></p><br> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. </p><br> <p>Our shared values guide the way we behave to make a positive, enduring impact: </p><br> <ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li> </ul> <p><b>Audit & Assurance | Senior </b></p><br> <p>During your tenure as a Senior in Audit & Assurance, you will demonstrate and develop your capabilities in the following areas: </p><br> <ul> <li>Builds trust and credibility with stakeholders by seeking to understand their service levels expectations and what matters to them individually.</li> <li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls.</li> <li>Takes responsibility for understanding key statistics and industry matters about entity before engagement begins.</li> <li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended.</li> <li>Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information to them.</li> <li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these.</li> <li>Appropriately links risks, controls, procedures and findings from allocated sections across the EMS file on a timely basis.</li> <li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality.</li> <li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle.</li> <li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions.</li> <li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional skepticism.</li> <li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies.</li> </ul> <p><b>Leadership Capabilities: </b></p><br> <ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business.</li> </ul> <p><b>Qualifications: </b></p><br> <ul> <li>Degree in Accounting or related field. Graduate degree is desired.</li> <li>4+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li> <li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports and resolve accounting research issues.</li> <li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li> <li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li> <li>Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English). </li> </ul> <p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
ADES Holding Company
Kuwait - Capital Governorate (Kuwait)
<p>End to end Purchase Management : Review requisitions for completeness, technical specification alignment, and budget approval before release. Creates and issues purchase orders with clear scope, delivery terms and acceptance criteria. Monitors PO life cycle from issue to closeout and escalate aging PO to stakeholders. Sourcing and Ccategory Management: Maintain up to date category strategies for consumable, inventory, rental equipment, chemicals and services. Runs RFQs rounds for recurring categories, prepare total cost of ownership comparisons that include freight, customs, downtime risk, and rental rates. Builds and maintains approved supplier lists and alternate supplier sources for critical items to reduce single source exposure. Supplier Qualification and performance management Pre-qualify suppliers against defined technical, commercial, HSE and local content criteria, manage onboarding checklist and required certifications. Leads supplier corrective action requests, tracks root cause analysis, and supervise remediation plan until closure. Risk Management and Contingency Planning Identify single point failures and long lead critical items, create mitigation plans including strategic stocking, second source qualification, and local vendor deployment. Continuous Improvement. Reporting and Compliance.</p><p><strong>Desired Candidate Profile</strong></p><p>Our Company Delivering world-class drilling services Headquartered in Al Khobar of Saudi Arabia, ADES owns and operates an elite portfolio of offshore and onshore rigs across the Middle East and Asia. We pride ourselves on providing safe, client-centric services through our world-class operational excellence programs and highly trained workforce. Our resilient business model and efficient cost structure have very well served our growth journey from humble beginnings as a single-string operation two decades ago, to the current industry-leading position as the world s largest offshore drilling service provider.</p><p>Our Culture Committed to taking care of our people We take care of our people, and in turn, our people take care of our valuable clients. At ADES, you are not a number in a list; you are the one who makes a difference each and every day. Why ADES? Together towards tomorrow At ADES, we provide industry-leading service to our customers and a people-first approach to our team members. Together, we can help drive a successful tomorrow in all that we do.</p>
Edvectus
Kuwait - Capital Governorate (Kuwait)
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<span>An established American school in Kuwait seeks experienced secondary teachers for August 2026 High School Science Teacher. Salary and Benefits - KD775-1115 tax free per month - Free furnished and non-shared accommodation - Medical insurance - Annual flight tickets home This is a well-established international school in Kuwait, offering a high-quality American curriculum designed to inspire academic excellence, creativity, and personal growth. With a diverse student body representing many nationalities, the school fosters a warm, family-like atmosphere where every student feels valued, supported, and connected. This close-knit community encourages strong relationships between students, teachers, and parents, creating a nurturing environment where learners can thrive both academically and personally. Complemented by experienced faculty, modern facilities, and a wide range of extracurricular opportunities, the school provides a dynamic setting that develops confident, well-rounded, and globally minded individuals. Teacher Requirements • Bachelor’s degree in Education or a relevant subject area - must be matching • Valid teaching certification (e.g., PGCE, QTS, B.Ed., or equivalent) • Minimum 2–3 years of teaching experience, preferably in an American or international school • Strong proficiency in English, both spoken and written • Experience delivering the American curriculum is preferred • Ability to create engaging, student-centered lessons that promote critical thinking • Strong classroom management and organizational skills • Excellent communication and interpersonal skills • Ability to build positive relationships within a family-oriented school community • Cultural awareness and adaptability in a diverse, multicultural environment • Commitment to ongoing professional development • Passion for student wellbeing, academic achievement, and holistic development • They are looking for creative, positive and energetic educators • To be single or a married teaching couple as a family friendly package is not provided Living in Kuwait offers a rewarding blend of opportunity and lifestyle, where competitive, tax-free earnings are complemented by a relaxed pace of life and a strong sense of community. The country’s coastal setting provides easy access to the Arabian Gulf, while its central location makes international travel convenient and accessible. With its mix of modern living, rich traditions, and welcoming atmosphere, Kuwait creates an environment where both professional ambitions and everyday comfort can thrive side by side.</span> </div>
Confidential
Kuwait - Capital Governorate (Kuwait)
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<p><b>Skills and Behavioral Competencies</b></p><p><b>Communication:</b></p><ul><li> Ability to communicate effectively both verbally and in writing.</li><li> Ability to build and maintain professional relationships based on mutual respect with a wide range of colleagues.</li><li> Effective communication with others, including colleagues, supervisors, and other departments, through providing and exchanging information.</li></ul><p><b>Professional Skills and Competencies:</b></p><ul><li> Ability to persuade and influence others.</li><li> Confidence, assertiveness, and flexibility when dealing with customers.</li><li> Good knowledge of the specifications, features, advantages, and disadvantages of the products being sold.</li><li> Good knowledge of the company’s business, products, competitive advantages, and latest offers and promotions.</li><li> Sound judgment and the ability to make appropriate decisions at the right time.</li><li> Strong positive negotiation skills focused on achieving mutually beneficial outcomes, along with effective sales closing skills.</li><li> Ability to adapt to and deal effectively with different customer personalities and communication styles.</li><li> Knowledge of modern sales techniques and ability to apply them effectively.</li><li> Good product presentation and demonstration skills.</li><li> Ability to anticipate customer objections and address them efficiently and effectively using appropriate strategies.</li><li> Ability to coordinate activities and distribute workloads effectively.</li><li> Strong problem-solving skills.</li><li> Effective time-management skills, including the ability to work under pressure and complete tasks within established deadlines.</li><li> Proficiency in using internet-based tools and platforms and the ability to present products and services effectively.</li><li> Proficiency in using Customer Relationship Management (CRM) systems.</li><li> Ability to listen actively and deliver presentations in a creative and engaging manner.</li></ul><p><b>Languages:</b></p><ul><li> Proficient in Arabic, both spoken and written.</li></ul><p><b>Duties and Responsibilities:</b></p><ul><li> Execute and complete approved sales transactions and achieve the required sales targets.</li><li> Generate new sales opportunities by following up with potential customers through phone calls, emails, and other communication channels.</li><li> Refer qualified sales opportunities to the Sales Supervisor/Controller to complete the sales process.</li><li> Monitor sales performance data and achieved sales rates and submit reports to the direct supervisor.</li><li> Develop and maintain relationships with existing customers, respond to their inquiries, and attract new customers.</li><li> Monitor competitors’ activities in the market and provide reports to the direct supervisor on market trends, developments, and changes.</li><li> Identify factors affecting the company’s sales performance and recommend appropriate solutions to the direct supervisor.</li><li> Conduct field visits to points of sale in cooperative societies and central markets to ensure the quality and proper execution of activities.</li><li> Identify, monitor, and understand customers’ needs and requirements.</li><li> Monitor the sales inbox and the electronic systems used by the Sales Department.</li><li> Prepare customer invoices.</li><li> Manage and follow up on sales activities related to the assigned cooperative societies.</li><li> Monitor the activities and performance of sales representatives, data entry staff, and drivers.</li><li> Monitor product non-conformities, returns, and related cases.</li><li> Implement established operational procedures to control and monitor drivers’ movements.</li><li> Develop and maintain strong relationships with key decision-makers and influential stakeholders within the assigned cooperative societies and central markets.</li></ul><p><br></p><p><b>Qualifications:</b></p><ul><li>Bachelor's degree in Business Administration, Commerce, Economics, or equivalent</li><li>Diploma in Business Administration, Commerce, Economics, or equivalent</li><li>High School Diploma</li></ul><p><b>Experience:</b></p><ul><li>Fresh Graduate</li><li>Minimum 2 years of experience in sales and distribution, with at least 1 year in the food industry</li><li>Minimum 4 years of experience in sales and distribution, with at least 1 year in the food industry</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Communication</p><ul><li>Ability to communicate effectively both verbally and in writing.</li><li>Ability to build and maintain professional relationships based on mutual respect with a wide range of colleagues.</li><li>Effective communication with others, including colleagues, supervisors, and other departments, through providing and exchanging information.</li></ul><p>Professional Skills and Competencies</p><ul><li>Ability to persuade and influence others.</li><li>Confidence, assertiveness, and flexibility when dealing with customers.</li><li>Good knowledge of the specifications, features, advantages, and disadvantages of the products being sold.</li><li>Good knowledge of the company’s business, products, competitive advantages, and latest offers and promotions.</li><li>Sound judgment and the ability to make appropriate decisions at the right time.</li><li>Strong positive negotiation skills focused on achieving mutually beneficial outcomes, along with effective sales closing skills.</li><li>Ability to adapt to and deal effectively with different customer personalities and communication styles.</li><li>Knowledge of modern sales techniques and ability to apply them effectively.</li><li>Good product presentation and demonstration skills.</li><li>Ability to anticipate customer objections and address them efficiently and effectively using appropriate strategies.</li><li>Ability to coordinate activities and distribute workloads effectively.</li><li>Strong problem-solving skills.</li><li>Effective time-management skills, including the ability to work under pressure and complete tasks within established deadlines.</li><li>Proficiency in using internet-based tools and platforms and the ability to present products and services effectively.</li><li>Proficiency in using Customer Relationship Management (CRM) systems.</li><li>Ability to listen actively and deliver presentations in a creative and engaging manner.</li></ul><p>Languages</p><ul><li>Proficient in Arabic, both spoken and written.</li></ul><p>Duties and Responsibilities</p><ul><li>Execute and complete approved sales transactions and achieve the required sales targets.</li><li>Generate new sales opportunities by following up with potential customers through phone calls, emails, and other communication channels.</li><li>Refer qualified sales opportunities to the Sales Supervisor/Controller to complete the sales process.</li><li>Monitor sales performance data and achieved sales rates and submit reports to the direct supervisor.</li><li>Develop and maintain relationships with existing customers, respond to their inquiries, and attract new customers.</li><li>Monitor competitors’ activities in the market and provide reports to the direct supervisor on market trends, developments, and changes.</li><li>Identify factors affecting the company’s sales performance and recommend appropriate solutions to the direct supervisor.</li><li>Conduct field visits to points of sale in cooperative societies and central markets to ensure the quality and proper execution of activities.</li><li>Identify, monitor, and understand customers’ needs and requirements.</li><li>Monitor the sales inbox and the electronic systems used by the Sales Department.</li><li>Prepare customer invoices.</li><li>Manage and follow up on sales activities related to the assigned cooperative societies.</li><li>Monitor the activities and performance of sales representatives, data entry staff, and drivers.</li><li>Monitor product non-conformities, returns, and related cases.</li><li>Implement established operational procedures to control and monitor drivers’ movements.</li><li>Develop and maintain strong relationships with key decision-makers and influential stakeholders within the assigned cooperative societies and central markets.</li></ul><p><br></p><p><b>Qualifications:</b></p><ul><li>Bachelor's degree in Business Administration, Commerce, Economics, or equivalent</li><li>Diploma in Business Administration, Commerce, Economics, or equivalent</li><li>High School Diploma</li></ul><p><b>Experience:</b></p><ul><li>Fresh Graduate</li><li>Minimum 2 years of experience in sales and distribution, with at least 1 year in the food industry</li><li>Minimum 4 years of experience in sales and distribution, with at least 1 year in the food industry</li></ul><p><br></p><p><br></p></div>
JKM Kuwait
Kuwait - Capital Governorate (Kuwait)
<h2 class="h5">Job description</h2>
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<p>Overview:</p><p>The Investment Analyst will play a key role in the evaluation and management of the family office's diversified investment portfolio, including public equities, fixed income, structured products and alternative investments. The role involves conducting in-depth financial analysis, monitoring portfolio performance, supporting asset allocation decisions, and providing investment recommendations aligned with the family's long-term financial objectives and values.</p><p><b>Duties & Responsibilities:</b></p><p>• Identify and evaluate direct and indirect investment opportunities across asset classes, including equities, fixed income, private equity, venture capital, hedge funds, real estate, infrastructure, digital assets and structured products.</p><p>• Conduct in-depth financial analysis, including building and maintaining financial models (DCF, LBO, IRR scenarios, sensitivity testing) and preparing comparative valuation assessments.</p><p>• Perform stock selection and provide investment recommendations by integrating technical analysis with fundamental research, ensuring alignment with the investment objectives, risk profile, and asset allocation strategy of each portfolio.</p><p>• Perform qualitative due diligence on fund managers, including track record assessment, team background, strategy alignment, and operational setup.</p><p>• Participate in manager meetings and calls and present the findings to management.</p><p>• Monitor the performance of existing investments against benchmarks, expected return targets, and risk parameters.</p><p>• Track portfolio-level allocations, exposures (by asset class, geography, sector), and liquidity buckets.</p><p>• Identify performance deviations and assist in preparing remedial action plans for underperforming investments.</p><p>• Prepare periodic reports for management.</p><p>• Support the Investment Committee in defining long-term strategic and tactical asset allocation, incorporating macroeconomic outlook and capital market assumptions.</p><p>• Evaluate co-investment or opportunistic ideas that align with the family’s long-term goals.</p><p>• Prepare investment policy documentation and support regular reviews in collaboration with CIO.</p><p>• Maintain a database of market updates, fund manager insights, economic indicators, and regulatory developments relevant to the portfolio.</p><p><br></p><p>• Attend industry events, conferences, and webinars to expand the family office’s access to investment networks and thought leadership.</p><p>• Train the junior analysts in the department, supervise their tasks and work with HR on their career development and training plans.</p><p>• Proactively develop new relationships for fund managers, banks and service providers.</p><p>• Help with the automation of databases and market updates for better work efficiency.</p><p>• Prepare the manual for the department describing the investment and monitoring process.</p><p>• Any other duties may be assigned by your supervisor.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><p>Skills</p><p><b>Qualifications & Experience:</b></p><p>• Bachelor's degree in Finance, Economics or a related field (Master's or MBA preferred).</p><p>• 5+ years of experience in investment analysis, private banking, asset management, or family office roles.</p><p>• Strong knowledge of financial modeling, valuation methods, and investment due diligence.</p><p>• Experience working with alternative investments, private equity, or real estate is a strong plus.</p><p>• Proficiency in Excel, VBA, Bloomberg, and financial databases. Familiarity with reporting tools or portfolio management systems is an asset.</p><p>• • Familiarity with technical analysis concepts and tools is preferred.</p><p><br></p></div>
Kuwait - Capital Governorate (Kuwait)
Engagement details:Job Title: Loyalty Program Manager Client: Global Cards & Payments Firm End-client: Leading Bank Employment type: Initial 12-month contract with strong potential for extension Location: Onsite in Kuwait with travel required to Qatar Experience level: 5+ years<br>*Kuwaiti Nationals are Preferred for the role<br>Role Overview:Our client, a global leader in the Cards & Payments industry, is engaged with a leading bank in Kuwait and is seeking to onboard a Loyalty Program Manager. The consultant will act as a strategic advisor and trusted partner to the client, ensuring they achieve measurable business outcomes through their loyalty and customer engagement platform.<br>The role will drive platform adoption, deliver tangible value, and foster long-term relationships that lead to improved customer engagement, retention, and growth. The ideal candidate will have deep understanding of the cards systems, strong analytical skills, and the ability to drive business results through effective program management who will also serve as a connecting link between client stakeholders and internal teams, integrating marketing, CRM, loyalty, analytics, and operations to ensure that expectations, SLAs, and strategic objectives are consistently met.<br>Key Responsibilities:<br>Drive Adoption & Value Evangelize the loyalty and customer engagement platform with client stakeholders. Monitor platform usage, performance and customer behavior, and proactively recommend strategies to improve engagement, retention, and ROI.<br>Relationship Management. Serve as the primary point of contact for assigned accounts. Build trusted, long‑term relationships with stakeholders across Marketing, CRM, Loyalty, and Executive teams.<br>Strategic Guidance Provide best practices, playbooks, and use cases for loyalty program success, grounded in data and leading market standards. Translate data‑driven insights into clear recommendations for the client’s loyalty and customer engagement strategy.<br>Program Governance Lead and coordinate regular business reviews (e.g., QBRs) and status updates via calls, presentations, and onsite meetings. Align and coordinate internal resources (e.g., product, analytics, operations) to meet client objectives and SLAs.<br>Growth & Retention Identify opportunities for account expansion and cross‑sell scheme solutions where appropriate. Drive renewal readiness, ensuring high levels of customer satisfaction and relationship health.<br>Internal Collaboration & Alignment Work closely with internal product, analytics, and operations teams to address client feedback and prioritize roadmap items that enhance program performance. Ensure that client requirements and outcomes are clearly documented and communicated internally.<br>Requirements:5+ years of experience in cards product management, with a proven track record of driving business growth and achieving targets. Loyalty customer success, account management, or consulting for enterprise Saa S solutions. Experience working on loyalty, CRM, marketing or customer engagement programs Experience in developing and launching new card products, including credit, debit, and prepaid cards. Strong exposure to commercial models and the ability to connect program performance to business outcomes. Proven track record in driving client adoption of platforms or Saa S solutions and delivering measurable business value. Experience managing multiple client stakeholders (including Marketing, CRM, Loyalty and Executive teams). Familiarity with marketing technology or fintech ecosystems, including APIs, integrations, CRM, customer engagement and loyalty solutions, analytics tools, and customer data platforms. Strong commercial acumen and ability to link loyalty program performance to financial and strategic outcomes. Advanced analytical and problem‑solving skills (both quantitative and qualitative). Cross‑functional leadership skills to align product, analytics, and operations around client objectives. High level of organization, discipline, and follow‑through for governance, QBRs, and action tracking.
Kuwait - Capital Governorate (Kuwait)
About the job Company Description BAM Merchandising Labs (BAM Labs) bridges the gap between retail strategy and in-store execution through advanced retail intelligence and technology. The company transforms merchandising operations into structured, data-driven systems built on four key pillars: detailed tracking of every retail touchpoint, iterative market diagnosis, gap identification and targeted training, and clear communication protocols across HQ, management, and field teams. By combining structured field operations with real-time reporting and advanced operational tools, BAM Labs helps brands gain precise visibility into in-store performance. This enables clients to optimize retail execution, strengthen compliance, and make better strategic decisions in fast-paced, competitive markets. Main Purpose of Job Oversee company procedures, health and safety measures and day-to-day facility operation by managing suppliers. Support Nestle`s values by implementing office guidelines, “green” initiatives and providing regular feedback on the office performance. Main responsibility includes the monitoring of facility operations, PR/GR creation, and acting as main point of contact for all facility management related matters (both for internal and external customers). Additionally, to organize and coordinate administration duties and office procedures, and assist in office guideline implementation and monitoring of compliance. General Tasks:Financial acumen - Site level budget ownership and forecasting including utility cost, consumables and facility services (soft and hard services) - Keep track of company assets and carry out annual asset verification (admin buildings) - Issuing PR/PO and GR in relation to facility services to third party vendors - Keep track of utility consumption and waste data from a sustainability point of view Lease management - Initiate timely rent payment to Landlords and act as main point of contact - Be aware of contract terms and conditions to initiate necessary actions Capital projects - Able to manage small projects with low complexity (e.g. minor refurbishments and move) with the support of WS SME experts and WS Managers - Act as primary interface with Landlord, local stakeholders and other support functions on site level (HR, IT, Security) - Provide feedback from facility management perspective and actively participates in project activities - Act as main point of contact for employee communication Workplace service delivery - Understand local health and safety requirements and ensure compliance with local regulations and/or Nestle standards - Monitor deliverables by Landlords (maintenance and repair of critical building assets, fire safety standards) - Manage local workplace communication with internal Communication team, business and end-users - Execute on Sustainability targets (if applicable), energy monitoring and promote sustainable building solutions Key Experiences- Min. 2-3 years’ experience in facilities management or office management - Fluent/Advanced level of English language - Good verbal, written and presentation communication skills with the ability to communicate with a wide variety of audiences. - Client relationship and senior stakeholder management / client service experience is required - Good interpersonal and time management skills - Being able to work independently<br>Kuwait Specific Tasks:1. Telecom & Employee Services (ZAIN) • Manage employee telecom services (upgrades/downgrades, add‑ons, devices) and track monthly subscriptions to ensure timely resolution and satisfaction.2. Facilities, Cleaning & Workplace Services • Oversee housekeeping, security, maintenance, and third‑party services; conduct daily follow‑ups to ensure smooth operations and high standards.3. Corporate Gifting & Stakeholder Engagement • Coordinate VIP baskets, corporate gifts, and stakeholder gestures (flowers, PR items) in alignment with GBM and management.4. Partner & Stakeholder Support • Address partner inquiries and requirements in line with GBM directives.5. Building, Lease & Landlord Management • Act as primary landlord liaison; manage maintenance requests, lease tracking, renewals, disposals, and timely rent payments.6. Visitor & Office Coordination • Organize logistics, scheduling, and hospitality for head office visitors.7. Government Relations, PR & Compliance • Coordinate with PR on employee-related government requirements, manage official document renewals, ensure regulatory, health, and safety compliance.8. Travel & Expense Coordination • Track and manage expenses in compliance with company policies and timelines.9. Official Arabic Correspondence • Draft and coordinate formal Arabic communications with ministries, government entities, and external parties, ensuring accuracy and approvals.10. Front Desk & Issue Resolution • Handle calls, visitors, and issues professionally, providing timely and effective resolutions.11. Quarterly Reporting (Central Statistical Bureau) • Coordinate and submit accurate quarterly reports requested by the Central Statistical Administration.12. Additional Workplace Management Responsibilities • Liaise with WPS Manager, control monthly budgets, manage office supplies and consumables, oversee assets and inventories, ensure 5S standards, support internal workplace communications, execute sustainability initiatives, monitor energy usage, and manage WPS-related PR/PO/GR/IR activities.
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