Position Title

Sales Team Leader

Purpose

Lead the Sales Team in achieving the Sales targets

Company

Automotive

Functional Area

Sales

Reporting to

Showroom Supervisor

Basic Function & Scope of Job

• Lead the sales team in achieving the sales targets in lines with the team targets


• Ensure consistency in customer service and system compliance.


• Maintaining system process and ensure customer data is complete


• Monitoring sales targets of the team by weekly and monthly reports

• Manage the team in customer follow up and close the deals


• Deal with customer escalations and ensure customer satisfaction is achieved


• Focus on the CSI and ensuring it is achieved


• Monitor and check for the process and ensure that all transactions like sales, refunds, trade-ins and invoicing is accurate

Principal Contacts

• Sales Team


• Customers


• Marketing Team


• CRM

Supervising Responsibilities

• Sales Team

Skills

. Product Knowledge:

   - In-depth knowledge of various products and services

3. Customer Service Skills:

   - Strong interpersonal and communication skills.

   - Ability to build rapport and trust with customers.

4. Negotiation Skills:

   - Effective negotiation skills to close deals while maintaining customer satisfaction.

5. Managerial Skills:

   - Able to manage and lead a team

Education

Diploma/Bachelors in any field

Years of Experience

5+ years of sales experience

Potential Next roles

 Sales Supervisor