Job Purpose: Responsible for providing full administrative services support for the Government Relations department.

Duties and Responsibilities

• Assist the Government Relations Manager in providing administrative services and support for Visa department.
• Determine the Government Relations department needs and requirements and report it to the Visa Manager.
• Facilitate residency, Civil ID, KDL renewals, residency transfers, issuing new visa using government portals not limited to PAM, Ministry of Interior.
• Complete all the documents related to Visa and badge issuance.
• Screen incoming calls and correspondence and respond independently when possible.
• Maintain an updated and secured database including all documents related to the visa and immigration activities.
• Assist the Government Relations Manager in fulfilling and implementing security procedures for Visa department.
• Implement the Government Relations Department’s policies and the set procedures in order to achieve the Department’s objectives.
• Perform photocopies, faxes and file important records/documents.
• Perform other duties related to the job as assigned by the Direct Management.

Skills

• Minimum of 4– 6 years of relevant experience.
• Proficient in Microsoft Office Suite, particularly Excel, Word, and PowerPoint, to create and manage documents and presentations effectively.
• Proficient in Arabic typing
• Strong organizational skills, enabling efficient management of multiple tasks and priorities in a fast-paced environment.
• Excellent verbal and written communication skills, essential for effective interaction with team members and clients.
• Ability to work independently and as part of a team, demonstrating flexibility and adaptability to changing demands.
• Familiarity with accounting software and financial reporting tools to assist in document preparation and data management.
• Attention to detail, ensuring accuracy in all tasks and contributing to the overall quality of work produced.
• Time management skills, allowing for the prioritization of tasks to meet deadlines and support team objectives.