We are seeking an enthusiastic and dedicated Waitress to join our dynamic team at a leading business consultancy services firm in Al Kuwait, Kuwait. In this role, you will be responsible for providing exceptional service to our clients and guests, ensuring a pleasant dining experience while maintaining the highest standards of food service and customer satisfaction. Your role will not only involve serving food and beverages but also creating a welcoming atmosphere that reflects our company’s commitment to excellence. You will work closely with the kitchen staff to ensure timely delivery of orders and assist in maintaining cleanliness and organization in the dining area.

Responsibilities:

1. Greet and welcome guests in a friendly and professional manner, ensuring a positive first impression.
2. Take accurate food and beverage orders and communicate them effectively to the kitchen and bar staff.
3. Serve food and drinks promptly and ensure that all orders are correct and meet the guests' expectations.
4. Monitor guest satisfaction throughout their dining experience and address any issues or feedback promptly.
5. Assist in setting up and clearing tables before and after service, maintaining a clean and organized dining area.
6. Provide menu recommendations and answer questions regarding food and drink options to enhance guest experiences.
7. Collaborate with team members to ensure smooth operations and efficient service during busy periods.
8. Adhere to all health and safety regulations, including proper food handling and sanitation practices.
9. Participate in training and development sessions to improve service skills and knowledge of menu items.
10. Handle cash and credit transactions accurately and responsibly as required.

Preferred Candidate:

1. Excellent communication and interpersonal skills, with the ability to engage with diverse clientele.
2. Strong customer service orientation and a passion for providing exceptional dining experiences.
3. Ability to work in a fast-paced environment while maintaining attention to detail.
4. Team player with a positive attitude and the ability to collaborate effectively with colleagues.
5. Prior experience in a similar role within the hospitality or food service industry is preferred.
6. Flexibility to work various shifts, including evenings and weekends, as needed.
7. Basic knowledge of food and beverage pairings and menu items.
8. Strong multitasking skills and the ability to prioritize tasks efficiently.
9. Willingness to learn and adapt to new service techniques and standards.
10. Professional appearance and demeanor that reflects the company's values.

Skills

• Customer Service Skills: The ability to interact positively with guests, ensuring their needs are met and that they have a pleasant dining experience.
• Communication Skills: Strong verbal communication skills are essential for taking orders accurately and conveying information between guests and kitchen staff.
• Time Management: The ability to manage time effectively during busy service periods, ensuring prompt service and efficient workflow.
• Attention to Detail: A keen eye for detail to ensure that orders are correct and the dining area is clean and organized, enhancing guest satisfaction.
• Teamwork: The ability to work collaboratively with colleagues, fostering a supportive environment that promotes excellent service delivery.