We are seeking a proactive and detail-oriented Supervisor to support both Warehouse and Transcon operations. This role is focused on ensuring the accurate and timely processing of freight, maintaining inventory integrity, and supporting cross-functional collaboration. The ideal candidate will be hands-on, organized, and committed to operational excellence.

• Oversee the inbound and outbound freight flow, ensuring timely and accurate processing.
• Maintain stock control and perform daily inventory checks.
• Receive drivers, register shipments, and lead the loading/unloading process.
• Generate and manage OSD (Over, Short, and Damaged) reports in the company system.
• Perform accurate and timely data entry for freight allocation, shipping, and inventory management.
• Prepare and verify documentation for customer work orders, including special requests.
• Maintain damage records and backorder logs.
• Ensure warehouse staff have the necessary documents and information to complete tasks.
• Maintain strong relationships with vendors, including trucking companies.
• Ensure compliance with internal policies (OPS) and external regulations.
• Participate in internal meetings with gateways and customer service departments.
• Partner with Sales to support customer meetings and new business opportunities, providing operational expertise and solutions that help secure and grow business.
• Communicate effectively with internal departments via phone and email.
• Train new hires and existing staff on daily tasks and global processes.
• Support the implementation of system changes and enhancements.
• Provide support in workload allocation during peak periods or staff absences.
• Promote awareness and understanding of policies and regulations across the team.Company Description

Desired Candidate Profile

• Minimum of 4 years of experience in logistics, warehousing, or transportation operations.
• Solid understanding of inventory management, accounting principles, or related fields.
• Excellent communication skills, both written and verbal.
• Ability to work independently and collaboratively within a team environment.
• Proficiency in Microsoft Office, especially Excel (formulas, Pivot Tables).
• Strong organizational and problem-solving skills.
• Commitment to compliance, safety, and continuous improvement.