Job Title: Barista

Location: Kuwait

Job Summary: The Barista is responsible for preparing and serving high-quality coffee and tea beverages, providing excellent customer service, and maintaining a clean and organized work environment. The ideal candidate is passionate about coffee, has excellent attention to detail, and thrives in a fast-paced environment.

Key Responsibilities:

Prepare Beverages:

• Brew coffee and tea following standard recipes and specifications. Operate coffee-making equipment such as espresso machines, grinders, and brewers.
• Create specialty drinks, including lattes, cappuccinos, and other espresso-based beverages.

Customer Service:

• Greet customers promptly and courteously.
• Take and process customer orders accurately and efficiently.
• Handle customer inquiries and resolve complaints in a professional manner.

Maintain Cleanliness:

• Keep the preparation area clean and organized at all times. Follow health, safety, and sanitation guidelines for all products.
• Clean and maintain equipment regularly to ensure proper operation.

Inventory Management:

• Monitor and replenish coffee beans, milk, and other supplies as needed. Assist in inventory checks and inform management of low stock levels.
• Receive and store deliveries according to company procedures.

Quality Control:

• Ensure all beverages meet quality standards before packaging.
• Adhere to standardized recipes and adjust as necessary to maintain consistency.

Team Collaboration:

• Work collaboratively with other team members to ensure smooth operations. Assist in training new baristas as required.
• Participate in team meetings and contribute ideas for improvement.

Qualifications

1. Previous experience as a barista or in a similar role preferred.
2. Experience with coffee preparation and brewing equipment is a plus.
3. Skills: Strong attention to detail and commitment to quality.
4. Ability to work efficiently in a fast-paced environment.
5. Basic math skills for inventory management.
6. Excellent teamwork, customer service and communication skills.