Job description

Do you enjoy discovering new places, visiting different businesses, and sharing your honest opinion? Join ISC-CX as a **freelance Mystery Shopper** and get paid for evaluating real customer experiences.

As a Mystery Shopper, you will visit stores, restaurants, car rental companies, and other businesses. You will follow a specific scenario, observe the customer service and overall experience, and complete a short questionnaire afterwards.

What you will do

* Visit businesses and evaluate the customer experience

* Assess customer service, staff knowledge, cleanliness, and the overall service

* Follow simple instructions and predefined scenarios

* Take photos or provide other required information when requested

* Complete questionnaires about your experience

* Provide honest and objective feedback

* Choose assignments that match your location and availability

What we offer

* **Freelance work with flexible assignments**

* Choose projects according to your availability

* Assignments in different industries and locations

* Payment for completed and approved assignments

* No previous Mystery Shopping experience required

* Clear instructions and support for each project

Skills

• Exceptional observational skills to accurately assess customer service and product offerings in various settings.
• Strong written communication skills in arabic and english, for creating detailed and insightful reports on shopping experiences
• Analytical thinking to identify trends and make recommendations based on customer interactions.
• Time management abilities to handle multiple assignments efficiently while meeting deadlines.
• Familiarity with digital tools and platforms used for reporting and data collection in market research.
• Interpersonal skills to engage effectively with clients and team members, fostering a collaborative work environment.
• Adaptability to thrive in diverse retail and service environments, adjusting approaches based on specific client needs.