Job Summary

The Administration Officer is responsible for managing day-to-day administrative operations to ensure smooth and efficient office functionality. This role supports documentation, staff records, scheduling, and coordination between the head office and retail stores, while ensuring compliance with company policies and procedures.

Key Responsibilities

• Manage daily administrative and office support activities to ensure efficient operations.
• Maintain and update employee records, files, and administrative databases accurately.
• Handle documentation, correspondence, and internal communications between head office and stores.
• Provide scheduling and coordination support for staff, meetings, and operational requirements.
• Liaise with store teams and head office to ensure timely information flow and operational alignment.
• Monitor compliance with company policies, procedures, and administrative standards.
• Support HR and management with administrative tasks, reports, and record-keeping as required.
• Assist in preparing internal reports, letters, and official documents.
• Ensure proper filing systems (physical and digital) are maintained and up to date.
• Perform other administrative duties as assigned to support business operations.

Skills

Qualifications & Requirements

• Bachelor’s degree in Business Administration or a related field.
• 2–4 years of experience in an administrative or office support role (retail or multi-site experience is an advantage).
• Strong organizational and time-management skills with high attention to detail.
• Excellent communication and coordination skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to handle confidential information with professionalism and discretion.
• Proactive, reliable, and able to work independently.