Key Responsibilities
- Support the rollout and administration of KPI and KPO performance cycles.
- Collect, validate, and maintain performance data across departments.
- Review appraisal submissions for completeness, consistency, and alignment with defined criteria.
- Bonus administration. Prepare and maintain bonus eligibility records and support committee reviews.
- Coordinate employee recognition and Chairman Award nomination processes and validating nominations.
- Respond to inquiries and support employees and managers with performance-related questions.
Qualifications & Experience
- Bachelor’s degree in human resources, Business Administration, Finance, or related field.
- 1–3 years’ experience in HR operations, performance, compensation & benefits, payroll, or data administration.
- Intermediate in Microsoft Excel (e.g., VLOOKUP, Pivot Tables, data validation).
- Experience with HRMS / performance management systems is an advantage.
- CIPD Level 3 (or working toward Level 5), SHRM-CP, or HRCI certification is a plus.
Skills
Skills & Attributes
- Strong attention to detail with a high level of numerical and data accuracy.
- Organized and process-driven, reliable in managing structured cycles and deadlines.
- Clear and professional written and verbal communication skills.
- Ability to manage confidential and sensitive information with discretion and integrity.
- Collaborative working style, able to coordinate effectively across teams and departments.
- Service-oriented attitude when supporting employee and manager inquiries.
Behavioral Competencies
- Attention to Detail – Ensures accuracy and consistency in data and documentation.
- Accountability – Takes ownership of tasks and meets agreed deadlines.
- Integrity & Confidentiality – Handles employee performance and compensation information responsibly.
- Collaboration & Teamwork – Works effectively with HR colleagues and across the organization.
- Customer Orientation – Responds to queries respectfully with clear, supportive communication.