To coordinate, control and manage the work required for the Group Head, so that all administrative and support services are provided

Key Responsibilities & Accountabilities:

• Coordinates the activities of the Departments and allocates work where appropriate to ensure effective utilization of resources and improve work practices.
• Screen telephone calls, enquiries and requests and handle them if they don’t necessarily need to be passed to the Group Head.
• Organizes meetings, appointments, interviews, events, travel, accommodation etc.
• Screens all incoming correspondence to the Group Head to ensure taking appropriate action on time.
• Liaises with Bank’s Departments/Divisions to maintain a smooth work flow and good relationship.
• Analyses data and studies reports to enable Management to take appropriate action & decisions.
• Prepares different circulars and correspondence in English & Arabic
• Carry out background research into subjects that the Group Head is dealing with and present findings in a professional manner.
• Devise and maintain office systems to deal efficiently with paper flow.
• Prioritize work and work to deadlines.
• Liaise with clients, staff and suppliers.
• Investigate and follow up on staff queries, as requested.

Educational Qualifications & Experience:

• University Degree
• 7+ years of experience

Skills:

• PC skills are essential
• Analytical ability
• Fluency communications in English & Arabic
• Willingness to work under pressure and for extended hours