To coordinate, control and manage the work required for the Group Head, so that all administrative and support services are provided
Key Responsibilities & Accountabilities:
- Coordinates the activities of the Departments and allocates work where appropriate to ensure effective utilization of resources and improve work practices.
- Screen telephone calls, enquiries and requests and handle them if they don’t necessarily need to be passed to the Group Head.
- Organizes meetings, appointments, interviews, events, travel, accommodation etc.
- Screens all incoming correspondence to the Group Head to ensure taking appropriate action on time.
- Liaises with Bank’s Departments/Divisions to maintain a smooth work flow and good relationship.
- Analyses data and studies reports to enable Management to take appropriate action & decisions.
- Prepares different circulars and correspondence in English & Arabic
- Carry out background research into subjects that the Group Head is dealing with and present findings in a professional manner.
- Devise and maintain office systems to deal efficiently with paper flow.
- Prioritize work and work to deadlines.
- Liaise with clients, staff and suppliers.
- Investigate and follow up on staff queries, as requested.
Educational Qualifications & Experience:
- University Degree
- 7+ years of experience
Skills:
- PC skills are essential
- Analytical ability
- Fluency communications in English & Arabic
- Willingness to work under pressure and for extended hours