Assistant Food & Beverage Manager

Company Description

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,

Joinus andbecomeaHeartist®.

Job Description

  • Under the direction of the Food and Beverage Manager or his/her delegate, and within the limits of established Mövenpick Policies and Procedures, the Assistant Food &Beverage Manager manages and oversees all aspects of the assigned Food and Beverage Operations.
  • Responsible for the day-to-day operation of the assigned Food And Beverage service sections and informs the Food And Beverage of any decision taken which did not require his/her action and any other relevant information.
  • Controls and analyzes, on an on-going basis, the level of the following:
  • Merchandizing & Marketing

Quality level and presentation of Food and Beverage products

Service Standards

Sanitation, Hygiene, Condition and Cleanliness of Facilities

Operation Costs, Payroll and Beverage Cost

Guest satisfaction

  • Ensures optimum performance in specific areas assigned in above areas.
  • Establishes and maintains effective employee and Inter-Departmental working relationships.
  • Conducts such functions as interviewing, employee orientation, performance evaluation, appraisals, coaching, counselling and taking disciplinary actions to ensure the appropriate staff productivity and efficiency.
  • Develops training plans in accordance with Mövenpick Guidelines and implements and conducts Training as well as on-the-job Coaching.
  • Maintains all up-dated operating manual for the Restaurant.
  • Creates and controls an accurate Logbook with guest and staff positive and negative comments.
  • Implements the Hotel and Department Regulations, Policies and Procedures including but not limited to:
  • In House Rules and Regulation

Hygiene and Cleanliness

Health and Safety

Grooming

Quality

Service

  • Conducts daily briefings and participates in other meetings as needed to obtain optimal results
  • Supervises, coordinates and directs the prompt, efficient and courteous service to ensure that standards are met.
  • Leads and participates in service as necessary in accordance with the requirements and practices of the Restaurant
  • Handles Administrative work and keeps updated files on the following Restaurant matters:
  • Finance

Standards

Training

Entertainment

Promotions

Meetings

Miscellaneous

  • Assists the Food and Beverage Manager or his/her delegate in setting Restaurant goals and developing Strategies, Procedures and Policies.
  • Assists the Food and Beverage Manager or his/her delegate in preparing the yearly Food and Beverage division budget.
  • Monitors the stocks of all Beverage, Material and Equipment and ensures that service requirements are met.
  • Monitors together with the outlet Chef local competitors and compares their operation with his/her Restaurant.
  • Participates actively in the Breakage Committee and the Chairmanship of the Stewarding and Hygiene Manager.
  • Monitors and controls all operating equipment for the outlet.
  • Keeps aware of Trends, Systems, Practices and Equipment in Food and Beverage through Trade Literature, Hotel Shows and Site Visits.
  • Performs related duties and special projects as assigned.

Qualifications

  • QUALIFICATION STANDARDS

EDUCATION & SKILLS

  • Strong understanding / experience of Hotel Operations in a multi-cultural environment.
  • High level of drive for results; adaptable and flexible with the ability to build relationships.
  • Strong planning and organizing skills with great attention to details.
  • Excellent guest relations, problem solving and time management skills
  • Excellent written and verbal communication in English.
  • Working knowledge of Micros
  • Four-year college degree in Hotel and Restaurant Management required.
  • EXPERIENCE
  • At least five years’ experience in related field preferred.Hotel restaurant management experience preferred.
  • Experience with supervision of employees required.
  • Hospitality experience preferred

Additional Information

WHY WORK FOR ACCOR

  • Employee benefit card offering discounted rates at Accor hotels worldwide.
  • Develop your talent through Accor’s learning programs.
  • Opportunity to grow within your property and across the world!
  • Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Post date: 28 September 2024
Publisher: LinkedIn
Post date: 28 September 2024
Publisher: LinkedIn