Company Description
Joinus at Accor,wherelife pulseswithpassion!
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.
Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!
Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitalityisaworkofheart,
Joinus andbecomeaHeartist®.
Job Description
- Under the direction of the Food and Beverage Manager or his/her delegate, and within the limits of established Mövenpick Policies and Procedures, the Assistant Food &Beverage Manager manages and oversees all aspects of the assigned Food and Beverage Operations.
- Responsible for the day-to-day operation of the assigned Food And Beverage service sections and informs the Food And Beverage of any decision taken which did not require his/her action and any other relevant information.
- Controls and analyzes, on an on-going basis, the level of the following:
- Merchandizing & Marketing
Quality level and presentation of Food and Beverage products
Service Standards
Sanitation, Hygiene, Condition and Cleanliness of Facilities
Operation Costs, Payroll and Beverage Cost
Guest satisfaction
- Ensures optimum performance in specific areas assigned in above areas.
- Establishes and maintains effective employee and Inter-Departmental working relationships.
- Conducts such functions as interviewing, employee orientation, performance evaluation, appraisals, coaching, counselling and taking disciplinary actions to ensure the appropriate staff productivity and efficiency.
- Develops training plans in accordance with Mövenpick Guidelines and implements and conducts Training as well as on-the-job Coaching.
- Maintains all up-dated operating manual for the Restaurant.
- Creates and controls an accurate Logbook with guest and staff positive and negative comments.
- Implements the Hotel and Department Regulations, Policies and Procedures including but not limited to:
- In House Rules and Regulation
Hygiene and Cleanliness
Health and Safety
Grooming
Quality
Service
- Conducts daily briefings and participates in other meetings as needed to obtain optimal results
- Supervises, coordinates and directs the prompt, efficient and courteous service to ensure that standards are met.
- Leads and participates in service as necessary in accordance with the requirements and practices of the Restaurant
- Handles Administrative work and keeps updated files on the following Restaurant matters:
- Finance
Standards
Training
Entertainment
Promotions
Meetings
Miscellaneous
- Assists the Food and Beverage Manager or his/her delegate in setting Restaurant goals and developing Strategies, Procedures and Policies.
- Assists the Food and Beverage Manager or his/her delegate in preparing the yearly Food and Beverage division budget.
- Monitors the stocks of all Beverage, Material and Equipment and ensures that service requirements are met.
- Monitors together with the outlet Chef local competitors and compares their operation with his/her Restaurant.
- Participates actively in the Breakage Committee and the Chairmanship of the Stewarding and Hygiene Manager.
- Monitors and controls all operating equipment for the outlet.
- Keeps aware of Trends, Systems, Practices and Equipment in Food and Beverage through Trade Literature, Hotel Shows and Site Visits.
- Performs related duties and special projects as assigned.
Qualifications
EDUCATION & SKILLS
- Strong understanding / experience of Hotel Operations in a multi-cultural environment.
- High level of drive for results; adaptable and flexible with the ability to build relationships.
- Strong planning and organizing skills with great attention to details.
- Excellent guest relations, problem solving and time management skills
- Excellent written and verbal communication in English.
- Working knowledge of Micros
- Four-year college degree in Hotel and Restaurant Management required.
- EXPERIENCE
- At least five years’ experience in related field preferred.Hotel restaurant management experience preferred.
- Experience with supervision of employees required.
- Hospitality experience preferred
Additional Information
WHY WORK FOR ACCOR
- Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor’s learning programs.
- Opportunity to grow within your property and across the world!
- Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent