About the Role

The Large Account Manager is responsible for developing and managing relations with a dedicated number of large accounts to sell Zain products & services ensuring achieving the set target while also ensuring customer satisfaction.

Responsibilities:

• Support large segment managers in developing sales plans by providing input regarding their managed accounts
• Develop/manage relationship with assigned large accounts, ensuring proactive identification of new customer needs / sales opportunities and managing all account related enquiries
• Implement sales initiatives aimed at hunting of new large accounts and cross-selling / up-selling to existing ones
• Identify and pursue opportunities in own verticals and accounts
• Report status of opportunities in the pipeline on a regular basis, in alignment with relevant policies and processes
• Provide customer insights to Marketing in support of new product/service development
• Follow up as needed on customer orders to ensure delivery within requirements
• Remain up to date on the latest products, services, promotions, procedures and terminology for all Zain touch points and third-party services in order to suggest new opportunities to large customers by introducing new products or offers and upselling at every opportunity.

What We Need From You

Skills:

• Ability to communicate, present and influence all levels of the organization.
• Strong quantitative, analytical reasoning and modelling abilities.
• Strong problem-solving skills and ability to identify and frame key issues.
• Strong understanding of large corporations including industry players and main players Ability to market size potential opportunities and prioritize generating leads accordingly.
• Excellent written and verbal communication skills (demonstrated capability of professional written and verbal communication skills as well as capability of translating technical terminology to user friendly comms).
• Excellent relationship building skills with customers.
• Ability to analyze a situation and produce creative, original and useful solutions.
• Experience designing KPIs, reports, dashboards.
• Strong understanding of telecommunications products, trends and technology markets.
• Working knowledge of MS Office skills (Excel, Word, PowerPoint, etc.) – including ability to model basic business cases.