Leadership and Team Management: Recruit, hire, train, coach, and develop a high-performing team that upholds the company's culture and values.
Financial Performance: Drive profitability by managing budgets, controlling costs, maximizing revenue, and preparing financial reports.
Operational Excellence: Ensure smooth daily operations, including scheduling, inventory control, menu management, and adherence to all health and safety regulations.
Customer Satisfaction Champion: Cultivate a guest-centric environment by overseeing service standards, resolving customer concerns, and implementing strategies to boost customer satisfaction.
Marketing and Sales Savvy: Develop and implement local marketing initiatives to promote the restaurant and drive sales.
Community Connection: Build relationships with local businesses and organizations to enhance the restaurant's reputation and attract new customers.
Data-Driven Decision Making: Analyze sales data, customer feedback, and industry trends to inform strategic decision-making for the branch.
Maintaining Brand Standards: Ensure the branch location adheres to all corporate branding guidelines, menu specifications, and operational procedures.
Skills
- Proven track record of success in achieving sales targets and driving profitability.
- Strong leadership, communication, interpersonal, and problem-solving skills.
- Excellent analytical and financial acumen.
- In-depth knowledge of food service operations, health and safety regulations, and labor laws.
- Passion for the restaurant industry and a commitment to providing exceptional customer service.
- Proficiency in restaurant management software is a plus.pen_spark