Job Overview
The Professional Service Engineer - Production & Automation Software is responsible for the deployment of software solutions to Oil and Gas customers.
Responsibilities:
- Install, upgrade and configure SCADA and Production Optimization Systems.
- Build screens, workflows and reports to support customer operations and SCADA hardware.
- Interact with customers to understand and troubleshoot product issues.
- Support for third party application rollout based on business need.
- Provide support to internal and external clients working on consulting projects which use the company’s optimization software.
- Help field support/clients with upgrading and configuring the software.
- Provide customs solutions through scripts.
- Provide team leadership in absence of Team Lead.
- Guide junior members of the deployment team in solving issues that they may be facing.
- Train users in system usage and administration.
- Provide custom solutions, utilities and system integration using scripts along with the procedural documentation and relevant reports.
- Participate in software testing during the release cycle as end customer.
- Identify cause of problem reported by debugging program/scripts and if necessary, correct them or report them to the developers.
- Gain a firm understanding of Production Optimization Products and how it works from the users’ perspective.
- Able to troubleshoot issues related to SCADA hardware and radio communications.
Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.
Skills:
- Excellent verbal and written communication skills.
- Ability to plan and organize daily and weekly tasks.
- Ability to work with minimum supervision.
- Domestic and foreign travel required.
- Experience in deploying and debugging Enterprise software in Microsoft Environment.
- Excellent debugging /knowledge of .Net, C#, SQL, Oracle, HTML5, PowerShell, TypeScript, IIS, and Angular.
- SQL Server Management Experience.
- Experience in ETL techniques and tools.
- Experience in integrating applications.
- Exposure to Open-Source Analytics.
- Exposure to Software support.
- Experience in similar role troubleshooting and diagnosing problems with hardware and software.
- Work experience with SCADA software and hardware.
- Microsoft Server OS knowledge
- Knowledge of Windows programming environment.
- Knowledge of Web Security, Authentication and Authorization.
- Enhance or make custom changes in existing utilities, batch scheduling.
- Windows OS administration and support.
- Experience in Oil and Gas Industry – Production.
- Valid driver’s license.
- Experience in SCADA, Protocols such as MODBUS, OPC.
- Experience in RTUs, PLCs, communication configuration and troubleshooting.
- Familiarity with RESTful APIs and web applications.
- Experience in Data Analytics, BI.
Experience in CygNet, LOWIS, ForeSite or similar software.
Qualifications:
- Bachelors degree in computer science / Electronics / Electrical / Instrumentation and related streams with 2-5+ years of experience.
This job has been sourced from an external job board.
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