The Sales and Operations Manager role is a unique opportunity to blend your passion for sales with operational excellence in the chocolate and bakery division. In this dynamic position, you will be at the forefront of driving sales strategies while ensuring seamless operations. The ideal candidate will thrive in a fast-paced environment and be a key player in fostering relationships with clients and candidates alike.

As a Sales and Operations Manager, you will not only lead sales initiatives but also play a pivotal role in shaping the operational framework that supports our recruitment efforts. You will have the chance to mentor and guide a team, providing them with the tools and training necessary for success.

You will be encouraged to share your ideas and innovations, contributing to a work environment that celebrates creativity and strategic thinking. This role is not just a job; it’s an opportunity to advance your career while making a significant impact in the chocolate and bakery sector.

Responsibilities:

1. Develop and implement strategic sales plans tailored to the chocolate and bakery sectors, utilizing market research and analysis to identify growth opportunities and potential partnerships.
2. Manage day-to-day operations to ensure efficiency and effectiveness in recruitment processes, employing tools such as ATS and CRM systems to streamline workflows.
3. Build and maintain strong relationships with clients and candidates, acting as a trusted advisor to understand their needs and provide tailored recruitment solutions.
4. Lead, mentor, and develop a high-performing sales and operations team, fostering a culture of collaboration, accountability, and continuous improvement.
5. Analyze sales data and operational metrics to assess performance, making data-driven decisions to optimize processes and achieve business objectives.
6. Coordinate with marketing teams to create promotional materials and campaigns that effectively showcase our recruitment services in the chocolate and bakery sectors.
7. Conduct market analysis to stay informed about industry trends and competitor activities, adapting strategies to maintain a competitive edge.
8. Ensure compliance with industry regulations and best practices in recruitment, maintaining high standards of integrity and professionalism.
9. Prepare and present regular reports on sales performance and operational efficiency to senior management, highlighting key insights and recommendations for improvement.

Skills

• Strong leadership skills to effectively manage and inspire a diverse team.
• Proven sales expertise, particularly in the food industry, with a track record of meeting or exceeding targets.
• Excellent communication and interpersonal skills to build relationships with clients and candidates.
• Analytical skills to interpret data and make informed decisions that drive business success.
• Understanding of market trends in the chocolate and bakery sectors to provide strategic insights.
• Ability to develop and execute operational strategies that enhance efficiency and effectiveness.