The IT Specialist plays a crucial role in ensuring the smooth operation of technology within the catering and food service industry. This position involves managing IT infrastructure, providing technical support, and implementing software solutions that enhance operational efficiency. The ideal candidate will possess a blend of technical expertise and interpersonal skills to effectively support a diverse range of users and systems.
Responsibilities:
- Manage and maintain the company's IT infrastructure, including servers, networks, and hardware.
- Provide technical support to staff, troubleshooting hardware and software issues promptly.
- Implement and oversee software solutions tailored for the food service industry.
- Ensure data security and compliance with industry regulations.
- Conduct regular system updates and maintenance to enhance performance.
- Train employees on new technologies and software applications.
- Collaborate with vendors to procure necessary IT equipment and services.
- Monitor system performance and recommend improvements.
- Assist in developing and implementing IT policies and procedures.
- Stay updated with the latest technology trends relevant to the food and beverage sector.
Preferred Candidate:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proactive and able to work independently.
- Detail-oriented with a focus on quality.
- Adaptable to changing technology and business needs.
- Team player with a collaborative mindset.
- Experience in the food service or hospitality industry is a plus.
- Ability to manage multiple tasks and projects simultaneously.
- Customer-focused with a service-oriented attitude.
- Willingness to learn and grow within the organization.
Skills
- Proficiency in network management and troubleshooting.
- Experience with database management systems.
- Knowledge of cybersecurity principles and practices.
- Familiarity with cloud computing solutions.
- Strong understanding of software development life cycle.
- Ability to create and maintain documentation for IT processes.
- Excellent time management and organizational skills.
- Experience with point-of-sale systems in the food service industry.