Responsibilities and Duties:
· Analyze existing hardware, software, and networking systems
· Create and implement scalable Cisco networks according to the environment specifications
· Plan, Design, Deploy, Test and troubleshoot Routing, switching, firewall systems
· Resolve technical issues with networks, Computers hardware, and software & IT Infrastructure
· Perform speed and security tests on installed networks with security upgrades
· Upgrade and configure hardware and software systems when required
· Create and present networking reports
· Troubleshoot Maintain/upgrade the organization's IT Infrastructure
· Working knowledge on the service components such as Cisco Router and Switch
· Working experience on Palo Alto firewall, configure objects, policies, VPN Global protect, security profiles, routing protocols, virtual routers, VLAN, ECMP and PBF
· Apply M365 services (Security, Intune and Azure)
· Manage azure GPO policies and profiles
· Manage Microsoft defender for email and endpoint security
· Implement of cyber security requirements
· Mange IP Telephony, CCTV, Access Control & Time Attendance Systems & Devices.
· Mange Internet services & SIP Trunk connectivity.
· Support daily technical issues in computers, printers, display, meetings & networks
· Setup, prepare & config All IT Assets, Users onboarding & Offboarding
Qualifications:
· Bachelor's degree in computer science, information technology, or related field
· 5+ years or more of experience in supporting applications & IT Infrastructure
· Experience with cloud technologies such as AWS or Azure
· Knowledge of network protocols such as: DNS, SMTP, SNMP, SSH, SFTP
· Knowledge of Network and TCP/IP routing/subnetting.
· Working knowledge of VPN connectivity and client troubleshooting.
· Excellent PowerShell skills
· Excellent verbal speaking and written communication skills
· Knowledge of IT security principles and best practices