As the Store Country Manager, you will be responsible for the overall operations, performance, and growth of our toy stores across Kuwait. You will lead a dedicated team to ensure that each store delivers exceptional service, a fun shopping experience, and operates in line with our brand values and business objectives. Your leadership will play a key role in driving sales, managing store teams, and executing key initiatives to expand our presence in the country.
Key Responsibilities
- :Lead and manage a team of store managers and staff across multiple locations, fostering a positive, engaging, and high-performance culture
- .Develop and execute strategies to drive growth in sales, foot traffic, and customer loyalty, ensuring each store meets and exceeds its financial targets
- .Oversee daily operations to ensure high levels of customer satisfaction, efficient processes, and product availability
- .Collaborate with the marketing and merchandising teams to launch in-store promotions, events, and seasonal campaigns tailored to the local market
- .Monitor key performance indicators (KPIs) such as sales, profit margins, inventory levels, and customer feedback to assess and drive performance improvements
- .Conduct regular store visits to provide coaching, guidance, and support to store managers and staff
- .Ensure adherence to safety standards, brand guidelines, and operational procedures to deliver an excellent shopping experience
- .Work closely with the supply chain and logistics teams to ensure timely deliveries and stock management
- .Analyze market trends, customer preferences, and competitor activity to identify new opportunities for growth and innovation
- .Prepare and manage the annual budget, ensuring efficient cost control and maximizing profitability across the region
- .Build and maintain strong relationships with local suppliers, vendors, and partners
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Qualification
- s:Bachelor’s degree in Business Administration, Retail Management, or a related field (MBA is a plus
- ).At least 5+ years of experience in retail management, with a proven track record in leading multi-location retail operations, ideally in the toys or consumer goods industr
- y.Strong leadership and team-building skills, with the ability to inspire and motivate a diverse tea
- m.Passion for the toy industry and a deep understanding of customer needs and trends in the secto
- r.Experience managing P&L, budgets, and financial reportin
- g.Strong analytical skills with the ability to identify opportunities and drive result
- s.Fluent in English, additional languages are a plu
- s.Willingness to travel regularly to oversee stores and visit different locations across the Countr
y.
What We Off
- er:Competitive salary with performance-based bonus
- es.Opportunities for career growth and advancement within a global compa
- ny.A fun, dynamic, and collaborative work environme
- nt.Comprehensive benefits package including health insurance, and mo
re