Company Description
A'amal Holding Co. is a prominent Kuwaiti enterprise operating in the retail F&B and hospitality sectors. Known for their successful Le Royal Hotels and Diet Care nutrition services, the company also manages popular F&B restaurant concepts like Cafe Bazza, Dukkan Burger, and Cafe El-Khedeiwy in Kuwait City Metropolitan Area.
Role Description
This is a full-time on-site role for a Clinic Customer Service Manager at A'amal Holding Co. The role involves overseeing daily customer service operations, ensuring customer satisfaction, managing customer support activities, and utilizing analytical skills to improve service quality.
Qualifications
- Customer Satisfaction, Customer Service Management, and Customer Support abilities
- Strong Analytical Skills
- Effective Communication skills
- Experience in managing customer service in a similar setting
- Proven track record of enhancing customer experiences
- Excellent organizational and problem-solving skills
- Bachelor's degree in Business Administration or relevant field