Company Description
Fragrance Kw is the premier online wholesale fragrance store based in Kuwait City, founded in 2023. We aim to provide fragrance lovers in Kuwait with a unique shopping experience by offering a wide range of luxury fragrances at wholesale prices. Our commitment to customer satisfaction and convenience as an online operation sets us apart in the market, always looking to improve and grow.
Role Description
This is a full-time on-site role for a Customer Care Executive at Fragrance Kw in Kuwait City. The Customer Care Executive will be responsible for providing exceptional customer support, ensuring customer satisfaction, delivering high-quality customer service, effective communication, and boosting sales through personalized interactions.
Qualifications
- Customer Support, Customer Satisfaction, and Customer Service skills
- Effective Communication skills
- Sales skills
- Ability to multitask and prioritize
- Strong problem-solving abilities
- Experience in retail or customer service role
- Knowledge of fragrance industry is a plus
- Fluency in multiple languages is advantageous