JOB RESPONSIBILITIES:

• Guide the team on day-to-day operations requirements.
• Update respective customers with shipment status reports on a weekly basis or whenever required.
• Co-ordinate with stakeholders to resolve any operation issues.
• Co-ordinate with the vendors to make sure customer’s requirements are fulfilled in timely manner.
• Coordinate with operation team to assure day to day execution of jobs.
• To make sure that system is always updated with all the available information and data.
• To maintain reporting to line manager with ongoing jobs and recommend solutions to streamline the operations.
• Register new clients in CW1 and update all information about their orders. 

Skills

CANDIDATE REQUIREMENTS:

• Preferably Kuwaiti National
• Minimum qualification of ‘bachelor’s degree’ with proven work experience in the same position.
• 3 plus years of experience in a relevant role.
• Proficient in using Microsoft Office applications including Word, PowerPoint, Excel, Outlook, and ERP systems.
• Interest and experience in interacting with all levels and departments.
• Well versed with freight forwarding operations of air, sea and all land routes and borders to GCC and relevant areas and business terminologies and procedures.
• Strong organizational skills, detail oriented and the ability to handle multiple priorities.
• Valid Kuwait Driving License shall be considered as additional skill.

EDUCATION:

• Diploma / Bachelor's Degree