We are looking for a driven and enthusiastic Assistant Store Manager to join our team and help lead our store to success. Key responsibilities include:
- Team Leadership: Assist in supervising and motivating a team of sales associates to achieve sales goals and provide exceptional customer service.
- Sales Performance: Drive and exceed sales targets through effective floor management, product knowledge, and customer engagement.
- Operational Support: Support with daily store operations, including inventory management, merchandising, and maintaining visual standards.
- Customer Experience: Ensure a welcoming and high-quality shopping experience for all customers, handling inquiries and resolving issues as needed.
- Training & Development: Assist in onboarding, training, and developing staff to foster growth and improve team performance.
- Brand Representation: Uphold brand standards and values, ensuring consistency across all aspects of the store.
A passion for footwear, leadership skills, and a proactive approach to problem-solving are essential for this role.
Skills
Leadership & Team Management: Ability to inspire, coach, and lead a team to achieve sales goals and maintain high performance.
Sales & Customer Focus: Strong sales acumen with the ability to engage customers, drive sales, and ensure exceptional service.
Communication: Excellent verbal and written communication skills to interact with customers, team members, and management.
Problem-Solving: Quick thinking and resourceful in resolving customer issues and operational challenges.
Product Knowledge: In-depth understanding of footwear trends, features, and brand offerings to provide expert advice to customers.
Time Management: Ability to prioritize tasks effectively and manage store operations efficiently, even during peak periods.
Organizational Skills: Strong attention to detail, with the ability to manage inventory, visual displays, and store standards.
Customer Service Excellence: A passion for delivering an outstanding customer experience with a focus on creating lasting relationships.