POSITION DESCRIPTION:

Position Title: Trading System Support Engineer

JOB PURPOSE / ROLE:

- The candidate will be responsible to develop, support, implement, troubleshoot, maintain and document the trading system operation and activities.

- He will play an active role in application development, testing and implementation.

- He will adopt industries best practices and technologies required for Enterprise application environments as regards to Trading systems.

KEY RESPONSIBILITIES:

- Effectively manages and develops Trading System and services in support of the strategic and operational business requirements of Organisation and its customers.

- Ensures the security and optimum performance of the Trading Systems.

Development:

- Analyse, design and develop IT applications for providing scalable business solutions in the area of stock exchange trading systems.

- Develop and/or enhance procedures for business solutions in the area of stock exchange trading systems.

- Manage Application lifecycle including waterfall (plan, analyse, design, develop, unit test and deployment) and agile development.

- Responsible for requirement gathering, analysis in customization and reports development as per user requirement.

- Strong development, reporting and analytic capabilities within financial services environment.

- Should have sound knowledge of networking and latency measurement and evaluation.

- Develop specifications for networking and latency measurement in a trading system environment, assist in designing and implementing solutions and ensuring that the developed systems meet the requirements.

- Should have sound knowledge of security requirements of network and systems used in trading environment.

- Develop specifications for securing a trading system environment, assist in designing and implementing solutions and ensuring that the developed systems meet the requirements.

- Work on Integration involving complex tasks and disparate systems to complete projects

- Develop/enhance existing software/application by analysing and identifying areas for improvements

- Write and execute UAT cases; involves testing new application/software. Perform user acceptance testing and validations to ensure that the application meets user requirements and are bug-free

- Experience and well versed in managing databases Postgres, Oracle, MSSQL, MySQL etc.); Should be able to do performance, integrity, security and fine tuning of database. Will be involved in the planning and development of the database, as well as in troubleshooting

Operational:

- Experience and well versed in Operating systems (Windows server, Linux, etc.); should be able to install, fix issues, and upgrade while implementing enhancements to improve reliability and do performance tuning.

- Handle the day-to-day operational procedures of business applications including trading systems.

- Recommendation of standard operating procedures for optimizing performance of application.

- Preparation of standard operating procedures for using, operating and maintaining applications.

- Handle the day-to-day support of business applications including trading systems with brokers and business owners.

- Maintain track of issues/changes/problems related to the trading systems and supported devices; provide resolution and update status using ticketing systems.

- Independently write SQL queries in order to quickly trouble shoot issues, provide status and issue reports to the IT Managers/System Owners/Related third parties on a regular basis

- Train/Assist in ensuring that the end users have optimum use of the system

- Provide input into improving system reliability, availability and performance

- Upgrade of existing application to latest versions

- Patching and testing of application – must conduct full UAT process

- Effectively manages scope and customer expectations on individual assignments

- Follows through on all assignments and takes ownership of client issues

- Support for User management including user creation, maintenance of user profiles, granting user access and authorization including roles and responsibilities. Password management is a part of support functionality.

- Application administration and maintenance to meet performance standards; maximize efficiency and minimize outages on regular and needs basis.

- Proactively monitor and review logs and errors and take appropriate measures to resolve the same.

- Integration with third party software

- Ready to take on extra challenges; performs additional duties as required

- Actively contributing and participating with the team in order to complete tasks, meet goals/objectives and ensure cost optimization

- Follow company policies, procedures and SDLC practices

- Adhere to IT standards and tools.

- Complete tasks efficiently and in a timely manner

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Eligibility Criteria:

- Bachelor's degree in computer science or related degree.

Minimum Experience:

- Must have 5- 8+ years in programming and supporting trading systems in a stock exchange or core banking systems within capital markets and/or banking industry

- Deep understanding and proven track record of implementing and supporting large-scale projects

- Strong knowledge financial industry protocols esp. FIX

Skills:

- Strong problem solving and analytical skills.

- In-depth knowledge and experience with SDLC methodologies.

- Experience of working in complex, high pressured environments.

- Excellent verbal and written communication skills

- Attention to detail

- Teamwork

- Multitasking

- Generate ideas with team members and offering insightful solutions

Technical Skills Requirement:

Languages C, C++, Java, C#, Linux shell scripting, Python, Java Script

Platform Windows, UNIX/Linux

Databases Oracle, MySQL, MSSQL, Postgres

Source Control GIT, MS Team Foundation

Certifications ITIL Foundation, PMP, Linux Foundation Certified Engineer, Linux Networking and Administration

Protocols FIX, FAST, ITCH and OUCH - Advantage