Join the Team at ABYAT - Your Gateway to Retail Excellence!

About us

Are you ready to be part of the largest retail store in the Middle East? ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof.

Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings.

Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success.

Position: Supply Chain Manager

Location: Kuwait – Head Office

Type: Full-time

Job Purpose:

The Order Management Manager is responsible for overseeing and managing the end-to-end order processing cycle at ABYAT. The primary focus is ensuring accuracy, efficiency, and customer satisfaction throughout the order fulfillment process. The manager will coordinate cross-functionally with various departments to facilitate smooth order execution, resolve any issues or discrepancies, and provide excellent support to customers. The manager will also lead and develop a team of order management professionals.

Job Duties:

• Initiate PO process by requesting Proforma Invoice from the vendor, create PO in SAP after reconciling
• Follow up internally to get PO fully released in the system.
• Communicating released PO details with the vendor and getting acknowledged with initial readiness details.
• Follow up to finalise payment term requirements (LCs, Advance etc.)
• Follow up with the vendor until getting the readiness to arrange shipment.
• Nominating Freight forwarder for the shipment after analysing tendering process
• Pre-Shipment follow-ups with vendors and forwarders to ensure shipment processes are managed properly.
• Creating Shipments in SAP System - Inbound Creation, Shipment Creation, Cost Creation.
• Post-Shipment follow-ups with the vendor and forwarders to collect original shipment documents on time for customs clearance
• Tracking Shipment and updating events in the SAP system (ETD/ETA/ATP etc.)
• SABER document process for KSA Shipments.
• Settling Shipment discrepancy (Excess/ Shortage)
• Settling commercial invoice variance

Qualifications:

• Bachelor's degree in business, industrial engineering, supply chain, or a related field
• 7+ years of experience in order management or supply chain operations, with at least 4 years in a supervisory or managerial role
• Excellent communication and interpersonal skills
• Ability to lead and manage a team, including coaching, mentoring, and performance management
• Detailed-oriented with a focus on results and achieving personal and team objectives
• Strong proficiency in Microsoft Office, particularly advanced Excel skills
• Background knowledge of SAP system