- Field Based Activities KPIs:
- Scientific Expertise: Support the commercial team in enhancing the advocacy of Key Opinion Leader (KOL) within specified therapeutic areas. Conduct monthly visits to a minimum of 20 KOLs , selected in coordination with the cross-functional team.
- Key Opinion Leader (KOL) Engagement : Measure the number of interactions with KOLs, including frequency and quality of engagements, to assess relationship-building efforts. Conduct a minimum of 40 field visits per month to achieve this objective.
- Scientific Insight Generation: Gathering field medical insights and feedback from KOL engagements to align with our company's acquisition strategy and portfolio expansion goals. Hold permanent monthly meetings to disseminate this information.
- Competitive Intelligence: Monitor and report on competitor activities, clinical trials, and developments within relevant therapeutic areas. Hold permanent monthly meetings to disseminate this information.
- Attending Promotional Activities: Participating in promotional events upon unsolicited request to address and resolve any scientific inquiries or objections that may arise during the meeting. Aim for a minimum of 2 meetings per month for this purpose.
- Medical Information Dissemination and Non-Promotional Activities: Deliver precise and current medical and scientific information through individual discussions, presentations, and educational initiatives. Coordinate the implementation of Advisory Boards, Speaker-Led Meetings, Preceptorship Programs, and MSL-Led Meetings. Organize at least 2 events yearly within an approved budget.
- Unsolicited Scientific Requests : Promptly responding to any unsolicited scientific requests either internally and externally and ensuring thorough tracking in our MI logbook .
- Collaboration with Business Partners: Genuinely collaborate with our Business Partners to conduct non-promotional activities as needed.
- Office Based Activities KPIs:
- Medical Education and Training: Assisting in the delivery of medical training and the development of educational materials for internal stakeholders. A detailed training plan will be provided in advance to ensure the team remains up-to-date and performs effectively.
At least 12 training sessions per year to be conducted proactively.
- Onboarding Training: Assisting in the medical onboarding process for new hires .
- Cross-Functional Collaboration: Conducting weekly meetings with the sales team on an hourly basis to exchange insights and discuss market feedback.
- Compliance and Ethics: Ensure 100% adherence to regulatory guidelines, company policies, and ethical standards in all interactions internal and external.
- Office-Based Medical Support: Aiding with office-related requests, including compliance and pharmacovigilance matters.
- Continuous Learning: Stay updated on scientific literature, clinical guidelines, and industry trends through ongoing proactive education.