Job Title: Receptionist

Location: Bnied Al Gar, Kuwait

Salary: 400 KD per month

Working Hours: 9 hours per day

We are a reputable and thriving physiotherapy clinic based in Bnied Al Gar, Kuwait, currently seeking a professional and experienced Receptionist to become an integral part of our dynamic team. If you are an organized, customer-focused individual with a passion for healthcare and patient care, this opportunity is perfect for you.

Key Responsibilities:

• Front Desk Management:
• Greet and welcome patients and visitors with a friendly, professional attitude.
• Manage and coordinate the clinic’s front desk operations, ensuring smooth and efficient service.
• Answer phone calls promptly, handle inquiries, and schedule appointments with accuracy.
• Patient Coordination:
• Assist patients with check-in and check-out procedures, ensuring all necessary documentation is completed.
• Coordinate patient flow between reception and treatment areas, minimizing wait times.
• Provide clear information to patients regarding clinic services, policies, and billing procedures.
• Administrative Duties:
• Maintain patient records and ensure accurate and timely data entry into the clinic’s management system.
• Handle billing and payments, ensuring all transactions are processed accurately and securely.
• Support clinic management with administrative tasks, such as filing, inventory management, and supply ordering.
• Monitor the reception area to ensure it is clean, organized, and welcoming.
• Collaboration:
• Work closely with physiotherapists and other clinic staff to ensure seamless patient care and clinic operations.
• Assist in organizing and scheduling staff meetings, training sessions, and other clinic events.

Qualifications and Skills:

• Experience: A minimum of 2-3 years of experience as a receptionist or in a similar administrative role, preferably within a healthcare or clinical setting.
• Communication: Excellent verbal and written communication skills, with the ability to interact effectively with patients, staff, and external parties.
• Interpersonal Skills: Strong interpersonal skills, with a friendly, approachable demeanor and the ability to remain calm under pressure.
• Organizational Abilities: Exceptional organizational skills, with attention to detail and the ability to manage multiple tasks simultaneously.
• Technical Proficiency: Proficient in using office software (e.g., Microsoft Office Suite) and patient management systems.
• Language Skills: Bilingual proficiency (Arabic/English) is highly desirable.

How to Apply:

If you meet the above qualifications and are ready to contribute to a patient-focused team, we encourage you to apply. Please submit your CV.