Job Description

Car Sales Consultant

(Automotive Sales Consultant, Automotive Sales Representative)

Job Summary:

A Car Sales Consultant or Automotive Sales Consultant/Representative is responsible for selling new and used cars, and vans for personal and commercial use. We are looking for a results-driven car sales consultant to sell cars and value-adding services such as maintenance plans, warranties, etc., directly to customers. Responsibilities will include understanding the features and benefits of all motor vehicles that are available for purchase and being able to communicate this information effectively to customers and potential customers.

Job Success Factor:

To be successful, you should be up-to-date with all the latest developments in the Kuwait used car market and have a passion for sales. You should be able to identify the needs of a customer, recognize their buying signals and close the deal without being aggressive.

Job Duties:

In general, this position requires the ability to do the following work:

· Meeting and greeting customers who enter the sales lot or dealership in a welcoming and helpful way Answering general and detailed questions about particular vehicles and the financial aspects of buying them

· Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car.

· Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models.

· Taking customers on test drives and demonstrating vehicle features. Building a rapport with potential customers to improve the possibility of a sale in the future.

· Maintaining a customer database and communicating with them. Assisting customers with completing the relevant paperwork required for a successful sale to be processed.

· Maintaining reporting structures ‘and recording sales and inventory on our CRM software.

· Collaborating with team members to reach sales targets. Assisting with the setup of the showroom and promotional displays.

· Coordinating with the finance department to determine each customer’s financing and ownership options Contact past customers to ensure they are satisfied with their vehicles

· Inspecting used cars and vehicles in all aspects before buying.

· Accompany customers on test drives, collecting licenses and documentation beforehand per best practices Negotiate car prices and trade-in values for customers’ vehicles

Language Required:

Fluent Arabic

Fluent English

Knowledge Skills and Abilities Required:

· Applicant should have a working knowledge of car sales and customer dealing with strong negotiation skills.

· Applicants should have strong knowledge of the Kuwaiti car market.

· Applicant should have superior verbal and written communication skills.

· Applicant should have computer skills: data entry, word processing, spreadsheets, and online registration and data management systems.

· Applicant should have a polite personality with professional dress-up manners.

· Applicant should have strong organizational skills.

· Applicant should have demonstrated commitment to focus on the safety and well-being of participants and staff.

· Applicant should hold a valid Kuwaiti driver’s license and have reliable transportation.