Primarily responsible for providing techno-functional support around Financials, Supply Chain and Manufacturing modules in Oracle Fusion, ensuring that the applications consultant, enable the users and organization to use them efficiently.
Accountabilities:
- Act as the point of contact for all Oracle Fusion support and enhancement requests.
- Consult with the end-user community to provide cost-effective solutions to business scenarios.
- Provide functional support for ERP Financials, Supply Chain, Manufacturing, and Procurement applications (Oracle Fusion).
- Maintain and create reports in BI Publisher and OTBI.
- Design and develop OTBI reports and write basic data exactions queries using SQL
- Identify and apply creative and innovative approaches to resolving product implementation and integration obstacles and problems.
- Manage functional requests from the end-user community.
- Define functional request priorities, write functional specifications, and coordinate developments with the technical team.
- Review Oracle fusion quarterly functional updates, understand, and map to the business needs, test/validate cross-functional and deploy them upon business confirmation,
- Support and manage all procurement and Inventory related integrations (oracle and third-party integrations)
- Establish/define reconciliation process and reports and support the business users during month-end and year-end reconciliation process
- Map business requirements and translate these requirements into Oracle Applications functional specifications.
- Monitor the overall functioning of processes in Inventory transactions and physical inventory.
- Handle costing issues (Standard, Average and FIFO).
- Participate in audits on the use of systems. Detect and collect issues, implement action plans, and coordinate actions.
- Embrace and adhere to support service level agreements agreed with the end user community.
- Regularly communicate to the users the status of the support or enhancement requests.
- Collaborate with ERP support teams across other domains to ensure timely resolution of incidents.
- Work collaboratively with project team(s) and end users to develop, test, and implement Oracle Clouds solutions.
Skills
Knowledge:
- Oracle Integrations with 3rd party applications
Skills:
- Oracle BI Publisher, Depth knowledge in BPM workflow Approval Engine (Approvals, workflows, DOA).
- FBDI and ADFDI
- FIFO costing methods (average & standard)
- Business requirements, technical analysis and design, coding, testing, and implementation of customization within software environment