Service Delivery Coordinator-Pressure Pumping (Kuwait)

Are you passionate about building relationships and ensuring customer success?

Would you like to take ownership of delivering an exceptional service to our customers?

Join our world class Oilfield Services Team

Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries. Our innovative technologies and services are taking energy forward! Making it safer, cleaner, and more efficient for people and the planet.

Partner with the best

A Service Delivery Manager will ensure that Baker Hughes maximizes its short- and long-term revenue, profit and cash collection opportunity. You will be a vital role for our Pressure Pumping team. You will enable flawless accomplishment, on time delivery, contract adherence and cash collection for the assigned jobs.

As a Service Delivery Coordinator, you will be responsible for:

• Ensure all activities are carried out according to our non-negotiables and our cultural pillars.
• Protect the health and safety of our personnel and the environment.
• Coordinate and monitor all job activities.
• Primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success for BKR.
• Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.
• Own profit growth to meet defined Country/ region profit increase goals by developing and executing a country/regional plan to maximize revenue and operating income.
• Collaborate with sales/commercial teams as well as direct interaction with customers for assigned area to understand the activity forecast (volume and complexity)
• Ensure flawless execution and on-time delivery by assigning appropriate resources in line with volume and complexity of forecasted activity and ensuring Quality plans are in line with our job cycle process.
• Strictly follow and apply all BKR policies and guidelines and ensure the same for all employees.
• Generate forecasts and accurately predict revenue monthly.
• Construct business plans incorporating essential market drivers and all obtainable analytics, while monitoring and adjusting plan according to shifts, emerging conditions, and threats to the business.
• Demonstrate strong leadership by championing corporate initiatives, and by planning and leading country operation meetings.
• Provide continuous coaching and development to team to create and maintain value in the segment.
• Act quickly to address service delivery performance deficiencies and rectify them.
• Lead and drive continuous cost efficiency alternatives while maintaining excellence in service delivery.
• Preparation and handling required resources for growth including equipment, personnel etc.
  
  

Fuel your passion.

To be successful in this role you will:

• Have an Engineering bachelor’s degree from an accredited university or college
• Have Minimum 10 years of relevant Cementing services experience.
• Have Minimum 5 years managerial/ coordination experience.
• Have Minimum 5 years cementing field experience.
• Project Management experience preferred.
  
  

Work in a way that works for you.

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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