POSITION: ASSITSANT STORE MANAGER
PERMANENT CONTRACT / KUWAIT
Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision.
CELINE’s ambition is to be one of the most iconic luxury brands worldwide.
To make this vision a reality we are looking for agile, passionate, and authentic personalities who are eager to evolve in a highly creative and challenging environment
YOUR IMPACT
Sales:
- Develop, train, and continuously motivate associates towards achieving and exceeding personal and category sales objectives while applying retail excellence
- Demonstrate leadership by playing an active role on the selling floor, coaching and team
- Lead team efforts in clienteling including effective usage of client books towards new client acquisition and retention
- Meet set category and consignment % of total business goals as defined by management
Sales Support:
- Support the sales process as needed
- Assist in facilitating solutions to customer issues in addition to directly handling raised customer issues or complaints
- Support sales staff with consignments
- Ensure the highest level of customer service
- Ensure compliance with Policies and Procedures
Reporting:
- Perform daily reporting and analysis as directed
Visual Merchandising:
- Ensure store visual merchandising standards are met and maintained
- Review sales frequently and take action on visual merchandising to improve sales
Staff Training and Development:
- Coaching on the spot of sales associates to give clear constructive feedback based on facts and observations
- Assist Store Manager by making recommendations towards the recruitment and development of associates
- Identify associates training needs to be shared with the Store Manager to implement regular category meetings
- Providing training and direction to staff
- Shared responsibility for P&L of the store
- Maintaining inventory accuracy and shrink rates within company standards by regularly following up with operations and implementing initiatives as needed
- Performing any special projects or tasks as directed by the Store Manager
Keys For Success
Education/Experience:
- 7-10 years of experience in a retail setting with emphasis on store management or office administration, preferably in a luxury setting
- Computer literate; learn and use various software packages
- College degree or equivalent
Competencies:
- Action oriented; results driven
- Able to motivate others and build effective teams
- Service orientation and customer focus
- Social perceptiveness
- Proficiency in meditating and resolving issues or concerns that may arise
- Problem-solver
- Strong oral and written communication skills
Languages: Arabic and English, proficiency of other language(s) will be an advantage
Potential starting date: as soon as possible
Store location: Kuwait, Avenues Mall
OUR ENGAGEMENT
CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law