Position Summary

The Medical Information Officer promotes Julphar's products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.

The MIO is a trusted advisor for Julphar's customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.

The Medical Information Officer is the on-ground Ambassador of the Organisation and should always showcase Julphar's core values and business ethics in every action while maintaining the Company's image & reputation.

The position also requires identifying and evaluating new customers, maintaining loyalty, and adequately implementing Julphar's CRM strategy.

Key Responsibilities:

Key Result Areas

• Meets or exceeds sales targets within agreed budgets and timeline
• Develops and manages the assigned sales territory in terms of customers, retailers, and other key stakeholders
• Implementation of the Company's sales and marketing plan in the assigned territory.
• Implements territory coverage plan (No. of sales call & Visit frequency)
• Delivers customer-centric activities in coordination with the Line Manager
• Maintains records system, daily reports, customer profile & marketing feedback reports.
• Plans work schedules and weekly and monthly timetables.
• Submits daily & monthly reports and CRM reports as per country reporting system.
• Participate and contribute to all company meetings & present the Territory snapshot.
• Drives increased revenue and profit to achieve the Company's ambitious growth.
• Ensure self-learning, knowledge updation, building desired skill and competency, correctly interpreting knowledge, and presenting/discussing this information with health professionals.

Territory Development & Strategy Implementation

• Organizes audio-visual activities for healthcare providers as per business needs in coordination with the Line Manager and Marketing Manager
• Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical & Marketing Department
• Monitors competitor's sales and marketing activities and report these Market Intelligence appropriately
• Stays informed about the essential activities of health services in a particular area.
• Effective use of company promotional tools, FMS (Free medical sample), and service to achieve the assigned target.
• Responsible for ongoing prospecting for new business opportunities.

Core Competency

• Regarding Competency, you are highly result-oriented and dedicated, with a strong sense of accountability & ownership.
• I have the muscular learning agility to accept and implement new learnings and changes in the market.
• Excellent interpersonal, communications, public speaking, and presentation skills with multitasking and strong negotiation.
• Vital planning and monitoring skills and experience in understanding the market trends and forecasting specific product basis trends
• Should be calm and composed to work in complex and ambiguous situations
• You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.

Qualifications,

Key Experiences / Functional Knowledge Requirements:

• Four years of Bachelor's degree in Pharmacy / Science is mandatory.
• Minimum 2-4 years of experience in the Pharmaceutical industry.
• Must possess strong working knowledge of Distributor / Agent operations, Government accounts, tendering processes, contracting, and pricing methods (wherever applicable in the country).
• Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of the pharmaceutical supply chain, dispensing requirements, drug distribution channels, etc.
• Proven ability to build strong partnerships with the own country teams, Marketing, and medical teams in HO.