Maintain a group of buildings, oversee performance of same level on site staff, ensure implementation of

department policies, observe defaults on property and report to department, guide and lead legal department

personnel during legal procedures

Key Accountabilities &Performance Indicators

1. Monitor buildings watch guards, security, cleaning & valet and other staff performance

and report to superiors.

2. Report any tenant's violation to lease contract terms and conditions to superiors.

3. Assist legal dept. personnel in enforcing court of law verdicts regarding eviction, legal

warnings.

4. Assist in rent collection according to department's policies and procedures.

5. Carry out delivery of any correspondents from the department to tenants.

6. Report any serious defects in the building to do the corrective action.

7. Assist in generating monthly delinquencies of tenants.

8. Perform any extra duties assigned to by superiors.

9. Solving daily tenant’s problems.

10. Participating in follow up of maintenance, cleaning, security, & facilities services.

11. Update rent rolls and other similar docs and keep ready.

12. Prepare letters to tenants.

13. Prepare work permits and other related letters.

14. Follow up on rent collections and prepare weekly reports to share with the PM.

15. Follow up with property coordinators and hospitality supervisors to ensure cleaning

process and areas are as per standards.

16. Receive rent payments and issue receipts.

17. Prepare vacancy report and share with PM.

18. Prepare list of maintenance requirements to discuss with PM.

Skills

Qualifications, Experience, Skills &Knowledge

Education

A high school education or equivalent is required, basic computer

knowledge.

Experience 0 – 2 years’ experience in property management or a related field is required.

Basic knowledge of customer service concepts.

Time management skills and the ability to prioritize wisely.

Good communication skills.