We are seeking a friendly and professional Front Desk Receptionist to join our team in the travel industry. As the first point of contact for clients and visitors, you will play a crucial role in providing a welcoming environment, managing appointments, and ensuring a smooth front desk operation. Your excellent customer service skills and organizational abilities will be key in delivering an exceptional client experience.

Key Responsibilities:

• Greet and assist clients and visitors with a warm and professional demeanor, ensuring a positive first impression.
• Manage the front desk area, including answering phone calls, handling inquiries, and directing clients to the appropriate services or staff.
• Schedule and confirm appointments, ensuring optimal booking efficiency and client satisfaction.
• Process client check-ins and check-outs, including handling payments, issuing receipts, and managing membership or service records.

Skills

Qualifications:

• High school diploma or equivalent; additional certification or training in customer service or office administration is a plus.
• 1 to 6 years of experience in a front desk or receptionist role, preferably within the travel industry.
• Excellent communication and interpersonal skills, with a strong focus on customer service and client relations.

Join our team as a Front Desk Receptionist and contribute to creating a welcoming and efficient environment for our clients, ensuring exceptional service and support in the travel industry.